Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Steven Berry

Lexington

Summary

Results-driven professional with extensive experience at Toyota Motor Manufacturing and Webasto Roof Systems. Proven expertise in assembly and production, enhancing quality control, and implementing safety protocols. Recognized for leadership in team coordination and achieving significant cost savings through innovative solutions. Committed to maintaining high standards in fast-paced environments.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

11
11
years of professional experience

Work History

Assembly Line Worker

Toyota Motor Manufacturing
02.2022 - 09.2024
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.

Member Service Representative

Beaumont Ymca
09.2015 - 11.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
  • Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
  • Supported the onboarding process for new members, explaining benefits and assisting with paperwork completion.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Investigated and resolved customer inquiries and complaints quickly.

Assembly Line Leader

Webasto Roof Systems
04.2013 - 06.2014
  • Conducted root cause analysis on defects, implementing corrective actions to prevent reoccurrence within the production process.
  • Implemented safety procedures, significantly reducing workplace accidents and injuries.
  • Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.
  • Supervised shift changes, ensuring proper documentation of completed tasks and facilitating efficient handoffs between teams.
  • Led daily team meetings to review production goals, address concerns, and maintain open lines of communication among staff members.
  • Collaborated with engineering teams to refine product designs, resulting in easier assembly processes and reduced production costs.
  • Saved the company an estimated $43,000 in 2013 by creating easy to use braking systems for our parts carts that were transported from building to building on trucks using scraps from previously constructed carts made from 3/4 inch creform pipe.

Education

No Degree - Football Player

Georgetown College
Georgetown, KY

Associate of Science - Electrical Engineering

Bluegrass Community And Technical College
Lexington, KY
05-2027

High School Diploma -

Lexington Catholic Highschool
Lexington, KY
05-2012

Skills

  • Assembly and production
  • Power and hand tools
  • Repetitive work
  • Quality control
  • Hand-eye coordination
  • Product inspection
  • Work area cleaning
  • Data entry
  • Deadline management
  • Work order review
  • Safety protocols
  • Team leadership and coordination

Languages

Spanish
Limited Working

Interests

  • Enjoy participating in basketball and powerlifting for overall physical and mental well-being
  • Passionate about balancing physical health with mental and emotional wellness
  • Road Trips
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Cooking
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Assembly Line Worker

Toyota Motor Manufacturing
02.2022 - 09.2024

Member Service Representative

Beaumont Ymca
09.2015 - 11.2020

Assembly Line Leader

Webasto Roof Systems
04.2013 - 06.2014

No Degree - Football Player

Georgetown College

Associate of Science - Electrical Engineering

Bluegrass Community And Technical College

High School Diploma -

Lexington Catholic Highschool

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Steven Berry