Steven Johnson
Louisville
Summary
An experienced and reliable employee. Many years of customer relations and following safety protocols. Extensive knowledge in floor cleaning, handling property with care, and water mediation. All around team player and skilled technician.
Overview
14
14
years of professional experience
Work History
Restoration Technician
COIT
Louisville
11.2015 - Current
- Drive company vehicle to customer location
- Assess and mediate water loss claims
- Clean carpet
- Clean air duct systems
- Clean hard surface flooring and upholstery
- Maintain customer relations and communicate solutions clearly
- Follow company protocols and guidelines
- Collaborated with team members to ensure timely project completion.
- Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
Carpet Cleaner
Stanley Steemer International
Louisville
10.2012 - 11.2015
- Operated cleaning equipment for carpet and upholstery maintenance.
- Followed safety protocols during cleaning and equipment operation.
- Inspected carpets to assess cleaning needs and damage.
- Communicated with clients to understand their specific requirements.
- Trained new employees on cleaning techniques and equipment use.
- Maintained inventory of cleaning supplies and materials.
- Ensured timely completion of scheduled service appointments.
- Used special treatments to remove stains without damaging surfaces.
Education
Mary Grace Jaeger
Louisville , KYSkills
- Team collaboration
- Customer relations
- Time management
- Following safety protocols
- Safe operation of company vehicle and equipment
Timeline
Restoration Technician
COIT
11.2015 - Current
Carpet Cleaner
Stanley Steemer International
10.2012 - 11.2015
Mary Grace Jaeger