Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Oliver

Louisville

Summary

Dynamic insurance professional with a proven track record as an Agency Owner at Oliver Insurance. Expert in risk management and relationship building, I enhanced client retention through exceptional service and strategic market analysis. Skilled in persuasion and public speaking, I consistently identified opportunities to improve offerings and streamline operations.

Overview

25
25
years of professional experience

Work History

Insurance Agency Owner

Oliver Insurance
11.2006 - 08.2023

Independent Property & Casualty Insurance Agency.


  • Managed daily operations of agency.
  • Cultivated strong relationships with clients, enhancing customer satisfaction and retention.
  • Streamlined administrative processes, increasing efficiency and reducing operational costs.
  • Analyzed market trends to identify new business opportunities and improve offerings.
  • Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.

Insurance Agent

Roth Wall Webb
12.1998 - 11.2006
  • Developed and implemented comprehensive insurance policies tailored to client needs.
  • Cultivated strong relationships with clients, enhancing customer satisfaction and retention.

Education

Communications

Eastern Kentucky University
Richmond, KY

Skills

    - Developing relationships

    - Detail oriented

    - Team player

    - Persuasion & argumentation skills

    - Typing

    - Public speaking

    - Risk Management

Accomplishments

    Phi Kappa Tau - Fraternity Chapter President at Eastern Kentucky University 1995.

Timeline

Insurance Agency Owner

Oliver Insurance
11.2006 - 08.2023

Insurance Agent

Roth Wall Webb
12.1998 - 11.2006

Communications

Eastern Kentucky University

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Steven Oliver