Steven Puckett
Louisville,KY
Summary
I have many years of experience in customer service and customer-facing roles. I am incredibly driven and never give up on a task. I work hard to find solutions to a variety of problems, and I enjoy puzzles, so unexpected challenges do not bother me. I stay calm and clear-headed when approaching difficult situations.
Overview
17
17
years of professional experience
Work History
Warehouse Worker
Amazon
Jeffersonville, IN
11.2025 - Current
- Assisted in picking, packing, and shipping orders to meet daily operational targets.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Followed safety protocols to minimize risks and ensure compliance with workplace standards.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
Grocery Stocker
Publix
Louisville, KY
02.2025 - 11.2025
- Stocked shelves efficiently to ensure product availability and visual appeal.
- Assisted in inventory management by organizing and restocking products.
- Maintained cleanliness and organization of stock areas to enhance safety.
- Monitored product expiration dates and rotated stock to minimize waste.
Customer Service Representative
Loves Travel Stop
Columbus, MS
02.2023 - 02.2024
- Assisted in training new staff on customer service protocols and operational procedures.
- Collaborated with team members to ensure consistent delivery of high-quality service standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Warehouse Worker
Amazon
Jeffersonville, IN
03.2019 - 03.2021
Produce/ Deli Associate
Kroger
Louisville, KY
05.2009 - 01.2019
- Provided exceptional customer service, ensuring satisfaction and addressing inquiries promptly.
- Operated deli equipment safely and efficiently, maintaining high standards of cleanliness.
- Cooking
- Unloading trucks
Education
High School Diploma -
North Oldham High School
Prospect, KY08.2008
Skills
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Clear communication
- Problem-solving
- Adept Computer/ Typing skills
Timeline
Warehouse Worker
Amazon
11.2025 - Current
Grocery Stocker
Publix
02.2025 - 11.2025
Customer Service Representative
Loves Travel Stop
02.2023 - 02.2024
Warehouse Worker
Amazon
03.2019 - 03.2021
Produce/ Deli Associate
Kroger
05.2009 - 01.2019
High School Diploma -
North Oldham High School