Dynamic individual with knowledge and experience in value-based care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Fellow
CommonSpirit Health
07.2024 - Current
Supervise an oncology direct support service team, overseeing 10 team members and ensuring compliance with attendance and tardiness policies.
Conduct PIE process improvement audits for insurance verification and authorization workflows to enhance operational efficiency.
Perform pre-authorizations for chemotherapy treatments and manage referrals using Epic systems.
Audit patient charts and utilize DAR reports in Epic to ensure accurate reporting and data analysis.
Support health equity initiatives by launching affinity groups to foster a sense of belonging among colleagues.
Develop and track work plans for various community health programs, ensuring alignment with organizational goals.
Participate in Board meetings and executive leadership team discussions, contributing insights to inform strategic decisions.
Quality Improvement Specialist
Idaho Community Health Center Association
04.2023 - 06.2024
Works closely with FQHC staff to understand their unique challenges and develop tailored workflows to implement quality improvement initiatives
Collaborates with FQHCs to identify performance gaps in MSSP contract measures and develop targeted improvement strategies
Analyzes performance data to measure the impact of implemented workflows on contract measures
Assists FQHCs in identifying key quality measures for improvement initiatives, conducting thorough assessments of current practices, and analyzing UDS data to determine areas of focus
Develops comprehensive scorecards, reports, and dashboards within Azara, a population health tool, to provide health centers with actionable insights and visual representations of quality measures and performance indicators
Intern- Data & Analytics
St. Lukes Health System
10.2022 - 04.2023
Responsible for providing support for the development and coordination of projects and activities under the supervision of the manager
Participated in meetings and discussions with stakeholders to identify data needs and requirements, and helped to design and implement data collection and reporting processes for care management
Assisted analysts with service lines by engaging stakeholders to understand their needs and ensure that the reports and visualizations are accurate, relevant, and actionable
Collaborated with different teams to develop data-driven solutions to improve healthcare outcomes in care management
Participated in ongoing training and professional development to stay current on data management and analysis trends and best practices
Community Health Worker
Saint Alphonsus Medical Center
07.2021 - 10.2022
Facilitated 50-60 referrals to public and community resources, resulting in improved access to healthcare services for over 50 individuals
Conducted client assessments and resulting care plans as directed
Facilitated health education and promotion activities for community members and groups, including workshops and seminars on topics such as nutrition, exercise, and disease prevention
Assisted in the implementation of public health initiatives and programs, such as emergency department SDOH screenings
Demonstrated sensitivity and cultural competence in working with diverse populations, including those with limited English proficiency or other special needs
Participated in ongoing training and professional development to stay current on health trends and best practices
Direct Care Staff
Progressive Behavior Systems
07.2020 - 01.2021
Provided hands-on care and assistance to clients with various physical, developmental, or emotional needs, including assistance with activities of daily living
Supported clients in engaging in recreational and social activities to promote their mental and emotional well-being
Administered medications and treatments according to physician orders and established protocols
Tracked the daily progress of care provided and documented their medical information with 99% accuracy
Education
Master's - Population & Health Systems Management
Boise State University
Boise, Idaho
05.2024
Bachelor's - Health Science
Boise State University
Boise, Idaho
05.2021
Skills
Microsoft Office (Excel, Word, PowerPoint)
Microsoft Power BI Desktop
Software Use ( Epic, Azara, Athena)
Critical Thinking
Troubleshooting
Communication
Organizational Skills
Detail-Oriented
Process Improvement
Self Starter
Certification
HFMA: Certified Specialist Accounting and Finance (CSAF)
Timeline
Administrative Fellow
CommonSpirit Health
07.2024 - Current
Quality Improvement Specialist
Idaho Community Health Center Association
04.2023 - 06.2024
Intern- Data & Analytics
St. Lukes Health System
10.2022 - 04.2023
Community Health Worker
Saint Alphonsus Medical Center
07.2021 - 10.2022
Direct Care Staff
Progressive Behavior Systems
07.2020 - 01.2021
Bachelor's - Health Science
Boise State University
Master's - Population & Health Systems Management
Boise State University
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