Stevie Turner
Silver Grove
Summary
Dynamic and reliable professional with extensive customer service experience at Raising Cane's, excelling in conflict resolution and upselling. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Committed to maintaining high standards of cleanliness and safety while fostering a positive team environment.
Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Adept in caring for up to 4 children while preparing meals and managing personal, medical and educational activities for each child.
Overview
3
3
years of professional experience
Work History
Cashier/Drive Thru/Kitchen
Raising Cane's
12.2024 - Current
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Participated in team meetings and training sessions to stay current on best practices for providing exceptional service in the drive-thru environment.
- Coordinated with other team members during shift transitions to maintain a seamless flow of service for customers at the drive-thru window.
- Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated versatility in skills, assisting in various stations such as grill, fryer, or boards/expo.
- Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Babysitter (occasional)
Self
11.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
Cashier/Shift Manager
Whit's Frozen Custard
08.2024 - 05.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked flexible schedule and extra shifts to meet business needs.
- Trained and mentored new employees to maximize team performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted a positive work environment through open communication and constructive feedback.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced inventory accuracy through diligent monitoring and timely adjustments.
- Maintained appropriate inventory levels based on management direction.
- Managed inventory levels effectively by tracking usage trends and forecasting future requirements, minimizing stockouts or excess inventory.
Cashier/Host/Expo/Dishwasher
Wings And Rings
04.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Welcomed customers and helped determine their needs.
Education
No Degree -
Simon Kenton High School
IndependenceHigh School Diploma -
Kentucky Virtual Academy
CloverportSkills
- Reliability and trustworthiness
- Approachable
- Schedule management
- Emotionally supportive
- Toddler care experience
- Cheerful and energetic
- Valid Driver's license
- Meal preparation
- Arts and crafts
- Safety awareness
- Outdoor activities
- Behavior management techniques
- Tutoring
- Swimming supervision
- Valid passport
- Toileting and feeding
- Customer service leadership
- Customer service
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Order taking
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Problem-solving
- Honest and dependable
- Multitasking Abilities
- Calm under pressure
- Active listening
- Decision-making
Timeline
Cashier/Drive Thru/Kitchen
Raising Cane's
12.2024 - Current
Cashier/Shift Manager
Whit's Frozen Custard
08.2024 - 05.2025
Babysitter (occasional)
Self
11.2023 - Current
Cashier/Host/Expo/Dishwasher
Wings And Rings
04.2022 - 07.2024
No Degree -
Simon Kenton High School
High School Diploma -
Kentucky Virtual Academy
Similar Profiles
Carlton MayiengaCarlton Mayienga
Crew Member at Raising Cane'sCrew Member at Raising Cane's
Norah KomollNorah Komoll
Certfied Trainer Crewmember at Raising Cane's Chicken FingersCertfied Trainer Crewmember at Raising Cane's Chicken Fingers
Wettnymar RodriguezWettnymar Rodriguez
Cashier at Raising Cane's RestaurantsCashier at Raising Cane's Restaurants
Marcus StinsonMarcus Stinson
Crew Trainer/Restaurant Image at Raising Cane'sCrew Trainer/Restaurant Image at Raising Cane's
Heather DruryHeather Drury
Macy’s Lat Stage and Loss Mitigation Specialist- Collections (Officer) at CitiMacy’s Lat Stage and Loss Mitigation Specialist- Collections (Officer) at Citi