Sucel Hill
Louisville
Summary
Bilingual (English/Spanish) professional with over 5 years of experience in customer service, data management, and workforce staffing. Currently employed at Amazon, demonstrating progression from customer returns to recruitment roles. Proficient in Microsoft Office and various database systems. Known for attention to detail, problem-solving abilities, and effective team collaboration. Associate's degree in Business Administration, committed to continuous learning and professional growth.
Overview
6
6
years of professional experience
Work History
Workforce Staffing
Amazon
Shepherdsville
09.2024 - Current
- Conducted interviews with participants to assess eligibility.
- Conducted video interviews to assess candidates based in remote locations.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Gathered data from participants and carefully filled out applications without errors.
- Provided professional services and support in a dynamic work environment.
- Updated and uploaded information using different computer programs.
- Worked together with team to accomplish all objectives.
- Operated laboratory equipment and instruments correctly to conduct drug tests.
Customer Returns
Amazon
Louisville
05.2019 - Current
- Received returned items and checked them for damages or defects.
- Trained new team members to properly learn the work procedures.
- Lifted and moved heavy boxes following safety policies.
- Served as a translator if a worker needs to communicate and morning meetings Experienced as a Problem Solver.
Data Entry Clerk
Kentucky Refugee Ministries
Louisville
09.2022 - 12.2023
- Transferred data from hard copy to computer files and database system.
- Revised, tracked, and updated data in computer system.
- Entered large volume of information daily with high degree of accuracy.
Education
Associate in Arts (A.A.) - Business Administration
Sullivan University
Louisville, KentuckySkills
- Attention to detail
- Customer Service
- Excellent Communication
- Data Entry
- Microsoft Office
- Problem Resolution
- Teamwork and Collaboration
- Fluent English
- Fluent Spanish
Timeline
Workforce Staffing
Amazon
09.2024 - Current
Data Entry Clerk
Kentucky Refugee Ministries
09.2022 - 12.2023
Customer Returns
Amazon
05.2019 - Current
Associate in Arts (A.A.) - Business Administration
Sullivan University