To be a professional in hospitality and customer service area with an organization, which truly believes in nurturing an environment where diversity is valued, individual aspirations are rewarded and the principal of integrity and commitment are fostered to maximize the aptitude of each individual.
Overview
14
14
years of professional experience
1
1
Certification
Work History
3rd Cook
The Ritz Carlton Hotel
GEORGE TOWN, GEORGE TOWN
12.2023 - Current
Adhered to company policies regarding workplace safety standards.
Organized storage areas for efficient retrieval of supplies when needed.
Provided input into staffing decisions when necessary.
Prepared and cooked food according to recipes and menus, while adhering to health and safety regulations.
Measured ingredients accurately for recipes.
Stocked kitchen supplies such as spices, condiments, sauces and other ingredients needed for cooking.
Cleaned work areas, equipment, utensils, dishes and silverware between tasks.
Assisted with the preparation of entrees in a timely manner.
Plated meals according to restaurant specifications.
Kept abreast of new culinary trends and techniques used in the industry.
Performed daily maintenance checks on kitchen equipment prior to use each shift.
Checked the freshness of ingredients before use in order to ensure high-quality dishes served to customers.
Operated grills, fryers and broilers to cook items to quality guidelines.
Took inventory counts before and after shifts to complete food inventory or storage sheets.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Wrapped, dated and labeled food items in storage for safety and freshness.
Followed established procedures and requirements for safe food handling, storage and service.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Managed portion control using correct utensils during preparation and plating.
Grilled and deep fried various foods from meats to potatoes.
Lead Steward
The Ritz Carlton Hotel
GEORGE TOWN, GEORGE TOWN
10.2018 - 12.2023
conduct training, daily lineup and retraining as necessary.
Managed daily operations of the kitchen, ensuring proper sanitation standards were met.
Monitored quality control of products prepared by kitchen staff.
Coordinated with vendors to ensure timely delivery of goods at competitive prices.
Responsible for training and supervising subordinate staff in accordance with company policies and procedures.
Established standard operating procedures for stewarding activities such as dishwashing, pot washing.
Scheduled shifts for steward staff based on business volume forecasts.
Identified opportunities for cost savings through efficient use of resources such as labor, energy and consumables.
Maintained inventory levels of kitchen supplies and equipment, ordering additional items as needed.
Performed routine maintenance tasks on kitchen equipment including cleaning and lubrication of machinery parts.
Inspected work areas regularly for cleanliness and safety hazards.
Conducted regular meetings with staff to discuss performance issues or areas needing improvement.
Provided feedback on employee performance reviews to ensure employees met job expectations.
Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
Maintained cleanliness of dining areas, including floors, tables, and chairs to enhance guest experience.
Uitility Steward
The Ritz Carlton Hotel
GEORGE TOWN, GEORGE TOWN
11.2016 - 10.2018
Cleaned and sanitized dishes, pots and pans using a dishwasher machine.
Communicated effectively with staff members regarding supply needs or any issues that may arise.
Followed safety guidelines while operating kitchen machinery such as mixers and slicers.
Disposed of waste materials in accordance with established safety procedures.
Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
Assisted in the setup and teardown of event spaces, ensuring timely readiness for functions.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
Accountant
Maruti Paints Industries pvt.ltd.
Biratnagar, Nepal
01.2014 - 08.2016
Provided guidance to other departments regarding accounting policies and procedures.
Prepared monthly closing entries for multiple companies' books of records.
Reported on financial results including balance sheets, income statements, cash flow statements.
Monitored cash flows and prepared weekly cash projections.
Created journal entries accurately and timely for month end close processes.
Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
Accountant
Brightbull Nirman Sewa
Dharan, Nepal
02.2010 - 01.2014
Performed general ledger reconciliations on a timely basis.
Reviewed invoices for accuracy and completeness prior to payment processing.
Reviewed financial information detailing assets, liabilities, and capital.
Researched changes in laws to maintain adherence to financial regulations.
Oversaw full accounting cycle and prepared applicable financial statements.
Researched and implemented best practices to improve audit results.
Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.
Education
BBA - Accounting And Finance
Koshi Saint James College
Itahari, Nepal
11-2011
Skills
Food presentation
Kitchen Organization
Cooking techniques
Knife Skills
Nutrition understanding
Quality Control
Plating and presentation
Safe Food Handling
Ingredient Preparation
Food assembly
Warehouse Organization
Cost Reduction
Discrepancy Resolution
Shipping coordination
chemicals and sanitation
Assisting to making schedule according to business needs
Banquet events operation and buffet setup
purchase order according to inventory and bossiness needs
Train new employee
Problem solving and decision making
Verbal and written communication
Accomplishments
Successfully completed cross training food and beverage server in fine dining restaurant at the Ritz-Carlton hotel. Grand Cayman, Cayman Islands
Department learning coach since December 2018 to December 2023.
Nominated for the five star Recognition Award for the Second Quarter 2017.
Nominated for the five star Recognition Award for the Third Quarter 2019.
five star winner of the Third Quarter 2019.
Five star winner of the year 2019.
Nominated for the five star Recognition Award for the Second Quarter 2023.
Nominated for the five star Recognition Award for the First Quarter 2024.
Certification
Diploma course in computer application,2007
Accounting software Tally and Finpro.
Financial markets.
The Business We Do - Marriott international (online)
Risk Management: Security is Everyone's Responsibility.
Three steps of service
Grate food Safe food.
Guest experience platform.
Loyalty-food & Beverage.
Social media / All associates
COVID 19 Heightened sanitation practices.
Coronavirus: Reducing the risk of infection.
Let us stay with you: New Hire Orientation.
Let us stay with you: Day 21
GXP - Guest Experience platform.
Harassment prevention in global workplace for Non-managers.
Part 1 - Recognize and Respond: Human Trafficking overview.
Part 2 - Recognize and Respond: Preventing human trafficking.
Part 3 - Recognize and Respond: Non-management Scenarios.
2022 information security and protection training (ISPT)
Banking training course 45 days from Alfa-Beta Pvt.Ltd. , Nepal 2011
food production (cook) training 5 months, Nepal 2011
Languages
Nepali
First Language
english
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
3rd Cook
The Ritz Carlton Hotel
12.2023 - Current
Lead Steward
The Ritz Carlton Hotel
10.2018 - 12.2023
Uitility Steward
The Ritz Carlton Hotel
11.2016 - 10.2018
Accountant
Maruti Paints Industries pvt.ltd.
01.2014 - 08.2016
Accountant
Brightbull Nirman Sewa
02.2010 - 01.2014
BBA - Accounting And Finance
Koshi Saint James College
Similar Profiles
Paul AmponsahPaul Amponsah
F&B Server at The Ritz Carlton Hotel RiyadhF&B Server at The Ritz Carlton Hotel Riyadh
Senior Public Relations & Marketing Coordinator at The Ritz-Carlton Hotel CompanySenior Public Relations & Marketing Coordinator at The Ritz-Carlton Hotel Company