Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Sunita BK

Grand Cayman,NORTHSIDE

Summary

I’m a fast-moving, reliable team player with hands-on cashier and customer service experience in both a busy restaurant and a high-traffic bank. I know how to stay calm under pressure, handle transactions with accuracy, and keep customers feeling welcome—even during rush hours. Whether I’m restocking shelves, assisting at checkout, or keeping the store tidy, I bring a strong work ethic, a friendly attitude, and a habit of noticing the small things that make a big difference. I’m excited to bring that same energy and care to Buy$mart as a grocery clerk.

Overview

12
12
years of professional experience

Work History

Server & Cashier

FITZROY M GRAHA/F&G'S CHEF FOR HIRE
07.2025 - Current
  • Greeting guests warmly and making them feel at home.
  • Take orders accurately and serve with care and speed.
  • Handle payments smoothly- Cash, Card, or smiles.
  • Keep the workplace clean and organized.
  • Stay calm under pressure and help the team flow.
  • Make every customer’s experience feel personal and positive.

Operations in Charge

Mahalaxmi Bikash Bank Ltd. (Class "B")
Narayanghat
02.2023 - 06.2025
  • Ensure the smooth and efficient functioning of day-to-day activities.
  • Supervised personnel in the planning, coordination, and execution of operations.
  • Monitored progress of assigned tasks and adjusted resources accordingly.
  • Coordinated training activities for subordinate personnel in support of mission objectives.
  • Established protocols for sharing information between units within a larger organization structure.
  • Maintain high standards of customer service and promptly address any issues or complaints.
  • Quickly address and resolve operational challenges to maintain smooth workflow.

Teller/Cashier

Mahalaxmi Bikash Bank Ltd. (Class "B")
Narayanghat
02.2021 - 02.2023
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers daily.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.

Customer Service Desk/Receptionist

Mahalaxmi Bikash Bank Ltd. (Class "B")
Narayanghat, Bagmati
01.2019 - 01.2021
  • Greeted visitors and directed them to the appropriate personnel.
  • Answered incoming calls, took messages, and transferred calls to the correct departments.
  • Managed incoming and outgoing mail, including sorting, stamping, and distributing items as needed.
  • Assisted with scheduling appointments for clients or customers.

Server

Sarang Hotel
Naranghat, Bagmati
12.2013 - 12.2018
  • Provided attentive and friendly service, ensuring a welcoming dining experience for guests.
  • Took orders accurately, communicated special requests, and served food and beverages promptly.
  • Assisted guests with menu recommendations, including food and wine pairings, while advising on potential allergens.
  • Maintained cleanliness and organization of tables, ensuring a polished and professional atmosphere.
  • Processed payments efficiently, handling cash and card transactions with accuracy.
  • Worked closely with kitchen and bar staff to ensure smooth service and timely food delivery.
  • Trained in food allergy awareness, ensuring safe meal preparation, and preventing cross-contamination.
  • Communicated effectively with guests regarding dietary restrictions and allergen concerns to provide safe dining options.

Education

Bachelor of Business Studies -

International College
khairahani -8, Chitwan
01.2021

High School Diploma -

International College
Khairahani -8, Chitwan
01.2013

Skills

  • Customer service and support
  • Effective communication
  • Cash handling
  • PUMORI software proficiency
  • Microsoft Word and Excel
  • Time management
  • Team collaboration
  • Multitasking
  • Problem solving
  • POS system management
  • Data entry accuracy
  • Operational efficiency

Training

Server Training, Himalayan Java, 6 months, 2013

Timeline

Server & Cashier

FITZROY M GRAHA/F&G'S CHEF FOR HIRE
07.2025 - Current

Operations in Charge

Mahalaxmi Bikash Bank Ltd. (Class "B")
02.2023 - 06.2025

Teller/Cashier

Mahalaxmi Bikash Bank Ltd. (Class "B")
02.2021 - 02.2023

Customer Service Desk/Receptionist

Mahalaxmi Bikash Bank Ltd. (Class "B")
01.2019 - 01.2021

Server

Sarang Hotel
12.2013 - 12.2018

Bachelor of Business Studies -

International College

High School Diploma -

International College

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Sunita BK