SUSAN ABRAHAM
Louisville
Summary
Dedicated and compassionate healthcare professional with over ten years of patient-centered experience, including three years as a Medical Assistant and prior experience as a Patient Care Assistant. Proficient in delivering attentive, high-quality care while addressing diverse patient needs with empathy and precision. Committed to enhancing patient satisfaction, safety, and overall well-being, fostering trust and comfort for individuals from all backgrounds.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Norton Cancer Institute - Brownsboro
01.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
PCA/Unit Coordinator
Norton Healthcare
12.2020 - 01.2022
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Collected blood samples using vacutainer tubes, tourniquets, and butterfly needles.
Certified Nursing Assistant
Valhalla Post Acute
01.2019 - 07.2021
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
Signature Healthcare At Jefferson Place Rehab
01.2010 - 01.2019
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
High School Diploma -
Saint Joseph's Covent High School
Kerala,India05.1978
Nurse Aid Training, Certificate, And State License -
Kentucky Community And Technical College
Louisville,KY05.2011
Skills
- Patient Care & Safety
- Medical Office Administration
- Vital Signs Monitoring & Patient Management
- Phlebotomy & Specimen Collection
- Empathetic and Compassionate Care
- Reliable and Collaborative Team Player
- Professionalism and Ethical Practice
- Dedicated and Attentive Caregiver
Certification
Certified Nursing Assistant
Timeline
Medical Assistant
Norton Cancer Institute - Brownsboro
01.2022 - Current
PCA/Unit Coordinator
Norton Healthcare
12.2020 - 01.2022
Certified Nursing Assistant
Valhalla Post Acute
01.2019 - 07.2021
Certified Nursing Assistant
Signature Healthcare At Jefferson Place Rehab
01.2010 - 01.2019
Certified Nursing Assistant
High School Diploma -
Saint Joseph's Covent High School
Nurse Aid Training, Certificate, And State License -
Kentucky Community And Technical College
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