Susan Sanders
Hopkinsville
Summary
Dynamic Cash Application Supervisor at Jennie Stuart Health with a proven track record in enhancing payment reconciliation efficiency and reducing unapplied cash balances. Skilled in collaboration and decision-making, I developed training materials and implemented process improvements that streamlined operations and elevated team performance.
Overview
13
13
years of professional experience
Work History
Cash Application Supervisor
Jennie Stuart Health
Hopkinsville, KY
02.2022 - Current
- Oversaw daily cash application processes to ensure accurate and timely posting of payments.
- Developed training materials to enhance team knowledge of cash application systems and procedures.
- Implemented process improvements that increased efficiency in payment reconciliation workflows.
- Coordinated with external vendors to streamline automated payment processing systems.
- Reduced unapplied cash balances by diligently investigating root causes and implementing corrective actions as needed.
- Monitored daily bank transactions for accuracy and completeness, addressing any discrepancies swiftly to maintain financial records'' accuracy.
- Analyzed cash application reports to identify trends and recommend operational enhancements.
Property Manager
D & D Rentals
Hopkinsville, KY
07.2020 - 11.2023
- Managed tenant relations to ensure satisfaction and retention
- Coordinated property maintenance schedules and vendor services
- Oversaw lease agreements, ensuring compliance with regulations
- Conducted regular property inspections to identify maintenance needs
Maintenance Value Planner
Douglas Autotech
Hopkinsville, KY
03.2019 - 07.2020
- Developed comprehensive project plans aligning with organizational goals and timelines.
- Collaborated with cross-functional teams to ensure effective resource allocation and task execution.
- Implemented process improvements that enhanced workflow efficiency and reduced project delays.
Inside Sales Representative
Consolidated Electric Distributors
Hopkinsville, KY
01.2018 - 02.2019
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Collaborated with marketing teams to create targeted promotional materials.
- Executed sales strategies that improved customer retention rates and satisfaction levels.
Inside Sales Representative
Hannan Supply
Hopkinsville, KY
03.2016 - 01.2018
- Trained and mentored junior sales staff on effective sales techniques and product knowledge.
- Analyzed sales data to forecast trends and adjust strategies accordingly.
- Coordinated with cross-functional teams to ensure seamless order processing and delivery.
- Led quarterly performance reviews, identifying areas for improvement in sales tactics.
Pharmacy Technician
Kroger's Pharmacy
Swanton, OH
05.2013 - 05.2015
- Processed and filled prescriptions accurately and efficiently.
- Assisted pharmacists in managing inventory and ordering medications.
- Provided exceptional customer service, addressing queries about medications.
- Maintained cleanliness and organization of pharmacy workspace and equipment.
Education
High School Diploma -
Christian County High School
HopkinsvilleSkills
- Collaboration and teamwork
- Team leadership qualities
- Decision-making
- Deadline oriented approach
Timeline
Cash Application Supervisor
Jennie Stuart Health
02.2022 - Current
Property Manager
D & D Rentals
07.2020 - 11.2023
Maintenance Value Planner
Douglas Autotech
03.2019 - 07.2020
Inside Sales Representative
Consolidated Electric Distributors
01.2018 - 02.2019
Inside Sales Representative
Hannan Supply
03.2016 - 01.2018
Pharmacy Technician
Kroger's Pharmacy
05.2013 - 05.2015
High School Diploma -
Christian County High School