Susan Sanders
Hopkinsville
Summary
Dynamic Cash Application Supervisor at Jennie Stuart Health with a proven track record in enhancing payment reconciliation efficiency and reducing unapplied cash balances. Skilled in collaboration and decision-making, I developed training materials and implemented process improvements that streamlined operations and elevated team performance.
Overview
13
13
years of professional experience
Work History
Cash Application Supervisor
Jennie Stuart Health
02.2022 - Current
- Oversaw daily cash application processes to ensure accurate and timely posting of payments.
- Developed training materials to enhance team knowledge of cash application systems and procedures.
- Implemented process improvements that increased efficiency in payment reconciliation workflows.
- Coordinated with external vendors to streamline automated payment processing systems.
- Reduced unapplied cash balances by diligently investigating root causes and implementing corrective actions as needed.
- Monitored daily bank transactions for accuracy and completeness, addressing any discrepancies swiftly to maintain financial records'' accuracy.
- Analyzed cash application reports to identify trends and recommend operational enhancements.
Property Manager
D & D Rentals
07.2020 - 11.2023
- Managed tenant relations to ensure satisfaction and retention
- Coordinated property maintenance schedules and vendor services
- Oversaw lease agreements, ensuring compliance with regulations
- Conducted regular property inspections to identify maintenance needs
Maintenance Value Planner
Douglas Autotech
03.2019 - 07.2020
- Developed comprehensive project plans aligning with organizational goals and timelines.
- Collaborated with cross-functional teams to ensure effective resource allocation and task execution.
- Implemented process improvements that enhanced workflow efficiency and reduced project delays.
Inside Sales Representative
Consolidated Electric Distributors
01.2018 - 02.2019
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Collaborated with marketing teams to create targeted promotional materials.
- Executed sales strategies that improved customer retention rates and satisfaction levels.
Inside Sales Representative
Hannan Supply
03.2016 - 01.2018
- Trained and mentored junior sales staff on effective sales techniques and product knowledge.
- Analyzed sales data to forecast trends and adjust strategies accordingly.
- Coordinated with cross-functional teams to ensure seamless order processing and delivery.
- Led quarterly performance reviews, identifying areas for improvement in sales tactics.
Pharmacy Technician
Kroger's Pharmacy
05.2013 - 05.2015
- Processed and filled prescriptions accurately and efficiently.
- Assisted pharmacists in managing inventory and ordering medications.
- Provided exceptional customer service, addressing queries about medications.
- Maintained cleanliness and organization of pharmacy workspace and equipment.
Education
High School Diploma -
Christian County High School
HopkinsvilleSkills
- Collaboration and teamwork
- Team leadership qualities
- Decision-making
- Deadline oriented approach
Timeline
Cash Application Supervisor
Jennie Stuart Health
02.2022 - Current
Property Manager
D & D Rentals
07.2020 - 11.2023
Maintenance Value Planner
Douglas Autotech
03.2019 - 07.2020
Inside Sales Representative
Consolidated Electric Distributors
01.2018 - 02.2019
Inside Sales Representative
Hannan Supply
03.2016 - 01.2018
Pharmacy Technician
Kroger's Pharmacy
05.2013 - 05.2015
High School Diploma -
Christian County High School