Susie Schneider
Louisville
Summary
Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Overview
22
22
years of professional experience
2008
2008
years of post-secondary education
Work History
Owner/Operator
Busy Bee Daycare
Louisville
05.2014 - Current
- Managed daily operations to ensure smooth service flow.
- Trained staff on customer service best practices and product knowledge.
- Organized inventory to maintain optimal stock levels and accessibility.
- Handled financial transactions accurately and efficiently during busy hours.
- Coordinated scheduling to ensure adequate staffing for peak times.
- Implemented cleanliness standards to provide a welcoming environment for patrons.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Cashier Team Lead
Dairy Queen Grill & Chill
Louisville
08.2003 - 09.2013
- Supervised cash handling and ensured accurate transactions in a fast-paced environment.
- Trained new cashiers on company policies and customer service best practices.
- Managed team schedules to maintain optimal staffing during peak hours.
- Monitored cash drawer performance for discrepancies and addressed issues promptly.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Managed scheduling, payroll, and time off requests for team members.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Manager
Waffle House Restaurant
Louisville
09.2009 - 04.2013
- Led team in developing strategic plans for operational efficiency.
- Managed cross-functional projects to enhance organizational performance.
- Coordinated training programs to improve employee skills and engagement.
- Oversaw daily operations to ensure adherence to company policies.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
Associate of Science - Business Administration And Management
University of Pheniox
Phoenix, AZ 05.2023 - 09.2025
Doss Highschool
Louisville, KySkills
- Customer service
- Team management
- Project coordination
- Financial transactions
- Employee training
- Inventory management
- Scheduling optimization
- Human resource management
- Pricing strategy development
- Business operations management
- Client relationship management
- Payroll processing
- Hiring
- Human resources
- Operations management
- Finance management
- Recruiting and hiring
- Sales negotiation
- Sales strategy development
- Schedule management
Timeline
Associate of Science - Business Administration And Management
University of Pheniox
05.2023 - 09.2025
Owner/Operator
Busy Bee Daycare
05.2014 - Current
Manager
Waffle House Restaurant
09.2009 - 04.2013
Cashier Team Lead
Dairy Queen Grill & Chill
08.2003 - 09.2013
Doss Highschool