Summary
Overview
Work History
Education
Skills
Timeline
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Suzanne Jeffers

Lexington

Summary

Dynamic and self-motivated professional with extensive experience at Kroger, excelling in customer service and team leadership. Proven ability to optimize front-end performance while fostering strong relationships. Adaptable and detail-oriented, committed to achieving operational excellence and enhancing customer engagement in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Front End Associate

Kroger
05.2019 - 07.2023
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.

Starbucks Lead / Batista

Kroger
05.2019 - 07.2023
  • Employed critical thinking to deconstruct challenges, appraise alternatives and reach conclusions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Management Relief

Kroger
05.2019 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma - General Studies

Fort Collins High School
Fort Collins, CO
05.1999

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Team contribution
  • Retail transactions
  • Merchandising and display assembly
  • Display setup
  • Agile development methodologies
  • Cash handling
  • Friendly and helpful
  • Merchandise display set up
  • Customer assistance
  • Safety and cleanliness standards
  • Organization
  • Cash drawer management
  • Decision-making
  • Cash register operation
  • Attention to detail
  • Ability to lift 40 pounds
  • Honest and dependable
  • Strong communication and interpersonal skills
  • Relationship building
  • Team leadership
  • Team supervision
  • Payment processing
  • Excellent written and verbal communication
  • Flexible hours
  • Inventory and stocking
  • Store opening and closing
  • Positive customer engagement

Timeline

Front End Associate

Kroger
05.2019 - 07.2023

Starbucks Lead / Batista

Kroger
05.2019 - 07.2023

Management Relief

Kroger
05.2019 - 07.2023

High School Diploma - General Studies

Fort Collins High School

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Suzanne Jeffers