Sydney Keyes
Louisville
Summary
Effective communicator and team leader with a solid background in customer service and conflict resolution. Committed to fostering positive environments and driving team performance through strategic training and engagement.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Swig
Louisville
08.2025 - Current
- Managed inventory and optimized stock levels to ensure product availability.
- Trained new employees on company policies and operational procedures to ensure compliance and consistency.
- Handled customer inquiries and resolved issues promptly and professionally.
- Developed promotional strategies that increased customer engagement and drove foot traffic.
Summer Camp Counselor
Boys and Girls Club of the Lower Merrimack Valley
Salisbury
05.2025 - 08.2025
- Planned and organized engaging recreational activities for campers.
- Led educational workshops to teach valuable life skills to campers.
- Mediated conflicts between campers, fostering a positive environment through effective communication.
- Facilitated arts and crafts, singing, sports, games, and field trips, ensuring safety and engagement for all children.
- Coordinated group activities with counselors, enhancing collaboration and camper experience.
High School Substitute Teacher
Greater Lawrence Technical School
Andover
04.2025 - 06.2025
- Managed classroom behavior, enhancing student engagement and learning.
- Collaborated with teachers to align instructional plans, ensuring effective delivery of curriculum.
- Maintained accurate attendance records and classroom documentation.
- Fostered culture of respect and inclusivity, promoting a supportive atmosphere for all students.
Student Equipment Manager
Racing Louisville
Louisville
03.2024 - 09.2024
- Managed equipment logistics for Racing Louisville during training and match days.
- Assisted coaching staff in preparing equipment for practices and games.
- Organized and maintained inventory of sports equipment and gear.
Key Volunteer
Special Olympic World Games
Berlin
06.2023 - 06.2023
- Coordinated communication between volunteers and event coordinators to ensure smooth operations.
- Set up venues and managed event breakdown to maintain efficiency during activities.
- Assisted athletes with registration and event check-in processes.
- Guided community members through available resources and answered questions to enhance their experience.
Education
Bachelor of Science - Sport Administration
University of Louisville
Louisville, KY05-2026
Skills
- Operations oversight
- Inventory management
- Customer service
- Staff management
- Leadership development
- Problem resolution
- Communication strategies
Timeline
Assistant General Manager
Swig
08.2025 - Current
Summer Camp Counselor
Boys and Girls Club of the Lower Merrimack Valley
05.2025 - 08.2025
High School Substitute Teacher
Greater Lawrence Technical School
04.2025 - 06.2025
Student Equipment Manager
Racing Louisville
03.2024 - 09.2024
Key Volunteer
Special Olympic World Games
06.2023 - 06.2023
Bachelor of Science - Sport Administration
University of Louisville