Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Wallace

Clearfield

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

4
4
years of professional experience
2027
2027
years of post-secondary education

Work History

Front Desk Receptionist

common wealth dental group
Morehead
05.2025 - 01.2026
  • Greeted patients warmly and assisted with check-in procedures.
  • Managed phone calls and scheduled appointments efficiently.
  • Maintained patient records and ensured data accuracy.
  • Handled billing inquiries and processed payments promptly.
  • Organized the reception area to create a welcoming environment.
  • Provided information about services and answered patient questions.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Cashier

Krogers Grocery Store
Morehead
06.2024 - 10.2024
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of the front counter area.

  • Handled cash, credit, and gift card payments securely.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Cashier

Long John Silver's
Morehead
10.2021 - 07.2022
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of the front counter area.
  • Assisted customers with menu selections and provided recommendations.

Education

Health Sciences

Maysville Community And Technical
Morehead, Kentucky
08.2023 - 01.2026

Rowan County Senior High School
Morehead, Kentucky

Skills

  • Patient management
  • Customer service
  • Appointment scheduling
  • Administrative support
  • Cash handling
  • Effective communication
  • Team collaboration
  • Record keeping
  • Data entry
  • Skilled in [software]
  • Scheduling
  • Administrative skills
  • Email and telephone decorum
  • Data confidentiality
  • Office administration
  • Listening skills
  • Appointment confirmation
  • Scheduling appointments
  • Problem-solving skills
  • Time management
  • Verbal and written communication

Timeline

Front Desk Receptionist

common wealth dental group
05.2025 - 01.2026

Cashier

Krogers Grocery Store
06.2024 - 10.2024

Health Sciences

Maysville Community And Technical
08.2023 - 01.2026

Cashier

Long John Silver's
10.2021 - 07.2022

Rowan County Senior High School
Sydney Wallace