Sylvan Frazier
Highland Heights,KY
Summary
Business development and account management professional with over four years of success generating revenue, managing customer relationships, and negotiating complex service agreements. Currently serving in the United States Marine Corps Reserve as a Combat Engineer, providing leadership experience, operational planning expertise, and a mission-focused approach to problem solving. Proven ability to build strategic partnerships, develop new business opportunities, and deliver results in dynamic, high-performance environments.
Overview
6
6
years of professional experience
Work History
SENIOR ACCOUNT MANAGER
Armstrong Transport Group
12.2021 - Current
- Manage and grow a portfolio of transportation and logistics accounts.
- Develop new business opportunities through prospecting, relationship building, and strategic sales initiatives.
- Negotiate freight rates and service agreements between shippers and carriers.
- Coordinate logistics solutions to ensure on-time delivery and customer satisfaction.
- Consistently exceed performance goals while generating significant revenue growth.
- Build long-term relationships with customers and carriers.
- Developed strategic account plans, aligning service offerings with client business goals.
- Led client account management initiatives, enhancing customer satisfaction and retention rates.
CORPORAL
United States Marine Corps Reserves
10.2020 - Current
- Trained and mentored junior Marines.
- Planned and executed engineering, mobility, survivability, and obstacle operations.
- Operated in high-pressure environments requiring teamwork, leadership, and mission execution.
- Conducted risk assessments and coordinated resources to accomplish objectives safely and efficiently.
- Conducted breaching operations, which includes reducing explosive hazards.
- Conducted mine/countermine operations.
- Employed demolitions and military explosives.
- Conducted urban breaching.
- Conducted route clearance.
- Provided bridging for vehicles and personnel.
- Bridge repair.
- Constructed and maintained roads and trails.
- Constructed airfields and landing zones for aircrafts.
- Designed and constructed survivability positions, shelters, and base camps.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
LANDSCAPER
Artistry Landscaping
05.2021 - 10.2021
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Installed underground sprinkler and lighting systems.
- Emplaced irrigation systems and retaining walls.
- Tore down structures.
- Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
- Maintained grounds by trimming, weeding and general clean-up.
GRAPHIC DESIGNER
Crown Pointe Remodeling
03.2020 - 04.2020
- Created designs and collaborated with technical team to complete projects.
- Built corporate brand by designing cohesive looks between elements such as logo, coupon template, and flyer template.
- Worked for this company as graphic designer for short period of time to help start up the business.
Education
Marine Corps Combat Engineer - Engineering
Marine Corps Engineer School (MCES)
Marine Corps Base Camp Lejeune05-2021
Highlands High School -
Highlands High School
Fort Thomas, KY05-2020
Skills
- Account Management
- Client Relationship Building
- Strategic Planning
- Business Development
- Sales Strategy
- Contract Negotiation
- Supply Chain & Logistics
- Project Coordination
- Risk Management
- Team Development
- Operational Planning
- Problem Solving
- Schedule management
Languages
English
Timeline
SENIOR ACCOUNT MANAGER
Armstrong Transport Group
12.2021 - Current
LANDSCAPER
Artistry Landscaping
05.2021 - 10.2021
CORPORAL
United States Marine Corps Reserves
10.2020 - Current
GRAPHIC DESIGNER
Crown Pointe Remodeling
03.2020 - 04.2020
Marine Corps Combat Engineer - Engineering
Marine Corps Engineer School (MCES)
Highlands High School -
Highlands High School