SYNTRA CHIPFIKO
George Town
Summary
Enthusiastic and self-driven personnel with a solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy. Also, experience in therapeutic diet services.
Overview
24
24
years of professional experience
Work History
CONSULATE CLERK
MINISTRY OF FOREIGN AFFAIRS. CONSULATE OF ZIMBABWE IN SOUTH AFRICA
01.2014 - 01.2024
- Provided quality clerical support to the consulate through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided customer satisfaction by promptly answering inquiries and providing accurate information.
- Facilitated the issuance of passports, birth certificates and emergency travel documents.
- Maintain weekly, monthly and annual consular statistics.
- Escalated any suspicious activities to the consular for further action.
- Trained new clerks on procedures and software tools effectively contributing to their integration into the team.
- Revenue collection.
CAREGIVER
IKHAYA LOXOLO OLD AGE HOME
01.2011 - 01.2014
- Assisted with feeding and monitored diet and intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and assisted with grocery shopping.
- Helped patients with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained strong relationships with clients to deliver emotional support and companionship.
- Kept safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
BABYSITTER
South African Family
01.2009 - 01.2011
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
DIET THERAPIST
Ministry of Health and Child Welfare, Zimbabwe
01.2000 - 01.2008
- Built strong rapport with clients, fostering trust and open communication for effective dietary therapy.
- Enhanced client well-being through personalized diet plans tailored to individual needs, goals, and health conditions.
- Maintained and updated patient records, changes in diet plans and treatment reports.
- Tracked progress according to goals for interventions.
- Guided clients in development of healthy diet habits.
- Conducted thorough assessments to accurately diagnose deficiency and develop appropriate dietary solutions.
Education
O’ Level High School -
Certificate Diploma -
Hospital Food Service Supervision
Certificate -
Trauma Counselling and Life Skills
Certificate -
Mental Health
Certificate -
caregiving
CPR, AED and first aid -
Darkness to Light -
Certificate in Recognising And Reporting Child Abuse And Neglect
Skills
- Administrative support
- Cash management
- Mail handling
- Point of sale operation
- Mail processing
- Schedule and calendar management
- Telephone etiquette
- Document management
- Quality control
- Problem-solving
- Team player
- Communication
Timeline
CONSULATE CLERK
MINISTRY OF FOREIGN AFFAIRS. CONSULATE OF ZIMBABWE IN SOUTH AFRICA
01.2014 - 01.2024
CAREGIVER
IKHAYA LOXOLO OLD AGE HOME
01.2011 - 01.2014
BABYSITTER
South African Family
01.2009 - 01.2011
DIET THERAPIST
Ministry of Health and Child Welfare, Zimbabwe
01.2000 - 01.2008
Certificate Diploma -
Hospital Food Service Supervision
Certificate -
Trauma Counselling and Life Skills
Certificate -
Mental Health
Certificate -
caregiving
CPR, AED and first aid -
O’ Level High School -
Darkness to Light -
Certificate in Recognising And Reporting Child Abuse And Neglect
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