Tabetha O'Hair
Lexington
Summary
Compassionate and skilled in therapeutic treatment, collaborating with multidisciplinary teams to deliver consistent care. Expertise in crisis intervention and behavior reduction strategies, ready to drive impactful outcomes in client support. Diligent RBT with solid background in providing applied behavior analysis therapy. Demonstrated success in implementing behavior intervention plans and contributing to client progress through compassionate and consistent support. Proficient in data collection and analysis, showcasing strong communication and teamwork skills. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RBT
Clinical Behavior Analysis
Lexington, KY
09.2024 - Current
- Implemented individualized treatment plans to support clients with developmental challenges.
- Collaborated with multidisciplinary teams to ensure consistent care and effective communication.
- Monitored client progress and collected data for ongoing assessment of behavioral interventions.
- Conducted regular observations to evaluate the effectiveness of intervention methods used.
- Maintained accurate documentation of client sessions in compliance with regulatory standards.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Improved communication skills in autistic children by utilizing evidence-based practices.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Dietary Aide
Baptist Health Hospital
Lexington, KY
03.2023 - 09.2024
- Prepared and served nutritious meals according to dietary guidelines and individual patient needs.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Streamlined meal service processes, enhancing efficiency during peak hours.
- Provided compassionate support to patients regarding dietary restrictions and preferences.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Patient Food Services Supervisor
Morrison Healthcare Food Services
Lexington, KY
10.2022 - 03.2023
- Supervised daily food service operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on food preparation techniques and service protocols.
- Implemented inventory management practices to reduce waste and optimize supply usage.
- Coordinated staff schedules to maintain efficient workflow during peak meal times.
- Monitored customer feedback to enhance dining experience and address concerns promptly.
- Conducted regular performance evaluations of staff, fostering professional development and accountability.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Patient Dining Associate
Morrison Healthcare Food Services
Lexington, KY
11.2021 - 10.2022
- Delivered exceptional customer service to enhance dining experience for patients and staff.
- Collaborated with kitchen staff to ensure timely meal preparation and service consistency.
- Assisted in menu planning by providing feedback on dietary preferences and patient satisfaction.
- Trained new dining associates on service protocols, food safety, and hygiene practices.
- Implemented best practices for cleanliness and sanitation in dining areas, ensuring compliance with health standards.
- Led initiatives to gather resident feedback, driving improvements in menu offerings and service quality.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
- Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
- Handled customer complaints promptly and professionally, resolving issues to maintain customer satisfaction.
Patient Dining Associate
Brookedale Senior Living
Lexington, KY
08.2020 - 11.2021
- Improved operational efficiency by streamlining meal delivery processes within assigned units.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Collaborated with fellow team members to create a seamless dining experience for guests.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted in menu planning by providing feedback on dietary preferences and patient satisfaction.
- Trained new dining associates on service protocols, food safety, and hygiene practices.
- Implemented best practices for cleanliness and sanitation in dining areas, ensuring compliance with health standards.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
Receptionist Intern
Means Adult Primary Care
Winchester, KY
11.2018 - 05.2019
- Managed patient scheduling and appointment confirmations for optimal clinic efficiency.
- Facilitated communication between patients and healthcare providers, enhancing service experience.
- Operated multi-line phone system, directing calls to appropriate staff members promptly.
- Assisted with patient intake processes, ensuring accurate data entry and documentation compliance.
- Supported office inventory management by tracking supplies and placing orders as needed.
- Maintained cleanliness and organization of reception area, creating welcoming environment for patients.
- Developed familiarity with electronic health record systems to streamline patient information retrieval.
- Increased client retention through attentive listening, addressing concerns promptly, and offering solutions when applicable.
- Developed strong rapport with clientele through empathetic communication skills that displayed genuine care for their needs.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
- Organized, maintained and updated information in computer databases.
Education
Bachelor of Science - Social Work
University of Kentucky
Lexington, KY12.2028
Associate of Arts - Clinical Psychology
Bluegrass Community And Technical College
Winchester, KY05.2022
High School Diploma -
George Rogers Clark High School
Winchester, KY05.2019
Skills
- Social skills development
- Client engagement
- Treatment implementation
- Data collection and analysis
- Behavioral health
- Behavior reduction strategies
- Functional communication training
- Crisis intervention
- Clinical documentation
- Therapeutic treatment
- HIPAA requirements
- Heartsaver CPR AED (CPR AED)
Certification
- Certified RBT
- Driver's License
- CPR Certification
- First Aid Certification
- BLS Certification
- Food Safety Certification
Timeline
RBT
Clinical Behavior Analysis
09.2024 - Current
Dietary Aide
Baptist Health Hospital
03.2023 - 09.2024
Patient Food Services Supervisor
Morrison Healthcare Food Services
10.2022 - 03.2023
Patient Dining Associate
Morrison Healthcare Food Services
11.2021 - 10.2022
Patient Dining Associate
Brookedale Senior Living
08.2020 - 11.2021
Receptionist Intern
Means Adult Primary Care
11.2018 - 05.2019
Bachelor of Science - Social Work
University of Kentucky
Associate of Arts - Clinical Psychology
Bluegrass Community And Technical College
High School Diploma -
George Rogers Clark High School