Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Operations
TH RIM USA Logistics, LLC
Florence
02.2024 - Current
Manage end-to-end trucking, dispatch, and brokerage operations serving 100+ carriers across multiple states.
Lead a team of 25 dispatchers and 3 accounting staff; oversee weekly performance reviews, attendance tracking, and compliance audits.
Implemented new KPI dashboards and forecasting tools in Excel/Looker Studio to monitor on-road productivity, cost variance, and safety metrics.
Partnered with merchant and broker stakeholders to streamline processes and cut turnaround time by 15%.
Conduct daily safety checks and ensure adherence to DOT/FMCSA standards, mirroring Amazon's 4M/5S and GEMBA audit principles.