Tamara Ainscough
Murray
Summary
Results-driven Cleaning Supervisor with expertise in staff supervision, training development, and quality assurance. Proven ability to enhance customer satisfaction through effective schedule management and adherence to health and safety protocols.
Experienced Cleaning Supervisor with background in overseeing both commercial and residential cleaning operations. Possess strong leadership skills, ability to manage team members effectively, and commitment to maintaining high standards of cleanliness. Known for implementing efficient cleaning protocols, ensuring customer satisfaction, and improving overall operational productivity. Demonstrated success in fostering a positive work environment and coaching staff on best practices in cleaning procedures.
Overview
10
10
years of professional experience
1987
1987
years of post-secondary education
Work History
Cleaning Supervisor
Self Employed Services
Murray
04.2016 - Current
- Supervised daily cleaning operations for residential and commercial clients.
- Trained and mentored new cleaning staff on best practices and safety protocols.
- Developed efficient cleaning schedules to optimize staff productivity and client satisfaction.
Customer Service Cashier
Goodwill
Murray
08.2023 - 12.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with inquiries and provided product information.
- Maintained clean and organized checkout area for optimal customer experience.
Education
Associate of Applied Science - Social Worker
University of Phoenix (online)
Murray , KY 01.2005 - 06.2007
Computer Operations - Computer Operations
Paris Vo-Tech
Paris, TN 01.1999 - 12.2001
Charlotte High
Punta Gorda, FLSkills
- Cleaning protocols
- Safety compliance
- Schedule management
- Customer service
- Time management
- Active listening
- Client relations
- Health and safety
- Supply coordination
- Chemical handling
- Mopping and buffing floors
- Cleaning techniques
- Dusting furniture
- Vacuuming and sweeping
- Cleaning practices
- Ordering cleaning supplies
- Health and safety compliance
- Supply inventory management
- Staff scheduling
- Payroll
- Washing windows
- Customer service-focused
- Invoice processing
- Sanitation standards
- Chandelier cleaning
- Training and mentoring
- Window cleaning
References
References available upon request.
Timeline
Customer Service Cashier
Goodwill
08.2023 - 12.2023
Cleaning Supervisor
Self Employed Services
04.2016 - Current
Associate of Applied Science - Social Worker
University of Phoenix (online)
01.2005 - 06.2007
Computer Operations - Computer Operations
Paris Vo-Tech
01.1999 - 12.2001
Charlotte High