Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Bingham

London

Summary

Professional Summary
Dedicated and results-driven professional with extensive experience in accounts payable/receivable, payroll administration, and customer service. Proven leadership in fast-paced environments, with strengths in team supervision, conflict resolution, and financial reporting. Highly adaptable, detail-oriented, and skilled in improving operational workflows and maintaining cross-functional collaboration.Core Competencies

  • Accounts Payable & Receivable
  • Payroll Administration
  • QuickBooks & Microsoft Excel
  • Customer Service Excellence
  • Conflict Resolution & De-escalation
  • Financial Reporting & Bank Reconciliation
  • IRS & State Correspondence
  • Time Management & Multi-tasking
  • Process Improvement
  • Team Leadership & Staff Training
  • Employee Scheduling & Supervision
  • Communication & Interpersonal Skills

Overview

20
20
years of professional experience

Work History

Team Member (Body Welding)

Toyota Motor Manufacturing Kentucky
11.2021 - 08.2022
  • Operated robots and machinery to weld auto parts with high efficiency.
  • Collaborated with team members to uphold safety standards and enhance productivity.
  • Executed manual labor tasks to meet production targets effectively.
  • Maintained strong working relationships with staff and management for seamless operations.
  • Rotated through various stations to adapt to team needs and optimize workflow.

Customer Service Representative/ Specialty Team/ Team Lead/ Supervisor

K4 Solutions/ Senture
London
11.2016 - 12.2020
  • Hired as customer service agent, promoted to team lead and supervisor within two years.
  • Answered customer calls and resolved conflicts in a timely manner as customer service representative.
  • Scheduled and monitored employee breaks, troubleshooting agent conflicts as team lead.
  • De-escalated customer calls to maintain satisfaction and loyalty.
  • Provided individualized training and coaching to agents to enhance service quality.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Bookkeeper/ Administrative Assistant

Star Robins and Company
London
12.2002 - 03.2016
  • Oversaw accounts payable, accounts receivable, and payroll for insurance company.
  • Conducted monthly bank reconciliations, identifying and resolving discrepancies.
  • Managed payroll processing for employees to ensure timely payments.
  • Analyzed financial data to recommend resource optimization and enhance profitability.
  • Responded to inquiries from IRS and state authorities to mitigate interest penalties.
  • Proficient in QuickBooks and Excel for efficient financial reporting.
  • Delivered up-to-date financial reports to owner for informed decision-making.
  • Maintained accurate reconciliation of bank statements with internal accounts.

Education

High school Diploma -

Laurel County High School
London, KY
01.1989

General Education/Nursing

Somerset Community College
London, KY

Skills

  • Talented, ambitious, and hardworking individual with several years of experience working with accounts payable, receivable, and payroll Competent in providing excellent customer service and fair leadership to peers I am adept at competently handling multiple tasks daily, and I work well under pressure

Timeline

Team Member (Body Welding)

Toyota Motor Manufacturing Kentucky
11.2021 - 08.2022

Customer Service Representative/ Specialty Team/ Team Lead/ Supervisor

K4 Solutions/ Senture
11.2016 - 12.2020

Bookkeeper/ Administrative Assistant

Star Robins and Company
12.2002 - 03.2016

High school Diploma -

Laurel County High School

General Education/Nursing

Somerset Community College

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Tammy Bingham