Tammy Durham-Barnes
Milton,KY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Associate
Smoker Friendly
10.2024 - Current
- Analyzed customer data to identify trends and anticipate customer needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
Cook
Jazz & Jac's Pizza Shack
03.2022 - 12.2022
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Pharmacy Technician
CVS Pharmacy
11.2021 - 05.2022
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Mail Room Lead/administrative Assistant/print Shop Associate
Novitex Enterprise Solutions, inc.
02.2015 - 11.2017
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Maintained staff directory and company policy handbook for human resources department
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Coached new employees on administrative procedures, company policies and performance standards
- Executed record filing system to improve document organization and management
- Offered office-wide software support and training, troubleshooting issues and optimizing usage
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Handled client correspondence and tracked records to foster office efficiency
- Arranged rapid office equipment repair and maintenance with vendors
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Team Lead Sales Associate/inventory Specialist
Staples
12.2011 - 02.2015
- Led sales team to exceed quarterly sales goals and reported sales data to upper management
- Applied proactive management strategies and enhanced sales training to grow sales and boost profits
- Trained, coached and mentored new sales associates for maximum performance
- Provided exceptional customer service to foster client loyalty and satisfaction
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Managed efficient cash register operations
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Built customer loyalty and retention by delivering excellent shopping experiences
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Maintained up-to-date knowledge of store sales, payment policies and security standards
Education
Associate of Arts -
Ivy Tech Community College
Madison, INSkills
- Meticulous attention to detail
- Proficient in computers and technology
- Strong decision maker
- Record and file management
- Conflict resolution
- Triaging
- Problem-solving abilities
- Policy implementation
- Adaptability and flexibility
- Collaborative teamwork
- Loss prevention
- Attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Associate
Smoker Friendly
10.2024 - Current
Cook
Jazz & Jac's Pizza Shack
03.2022 - 12.2022
Pharmacy Technician
CVS Pharmacy
11.2021 - 05.2022
Mail Room Lead/administrative Assistant/print Shop Associate
Novitex Enterprise Solutions, inc.
02.2015 - 11.2017
Team Lead Sales Associate/inventory Specialist
Staples
12.2011 - 02.2015
Associate of Arts -
Ivy Tech Community College
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