Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Mattingly

Hardinsburg

Summary

I feel that I have progressed very well in my position as Farm Loan Program Technician in the time that I have been employed. Starting out as a G6 and progressing to a G7 in a year and four months, I feel that I would be an asset as a Loan Analyst. A lot of the duties I do now are listed as duties of a Loan Analyst. I am motivated to learn new things, and I work well with the Loan Officers and I feel that I give the potential customers a fair and proper service without discrimination.

Overview

13
13
years of professional experience

Work History

Farm Loan Program Technician

USDA, Farm Service Agency
01.2023 - Current


  • Receive Farm Loan Applications and enter all information into system either by entering new customer information or updating an existing customers information and linking any-borrowers.
  • Collect all loan processing information such as customer profile, current and past debts, cross reference, alpha cross reference, caivrs, subsidiary print and business file for different types of loans such as Farm Ownership, Operating, Youth, and Guarantee loans, for the loan officer to start processing.
  • Prepare incomplete, complete, and approval letters to mail to applicants.
  • Type all servicing correspondence.
  • File all incoming and outgoing correspondence.
  • Monitor reports to give updates at weekly staff meeting.
  • Collect and process farm loan payments and credit report fees along with fees associated with filing and amending UCC liens through Secretary of State.
  • Keep record of all UCC fees collected and email to state office monthly.
  • Type and mail Notification to Potential Purchasers on borrowers who have crops and livestock liens.
  • I request Verification of Debt from other creditors.
  • Establish EFT for borrowers so the proceeds from their loans will be deposited in their account.
  • Keep quarterly records of all correspondence with attorney for PLCE reports.
  • Keep records of farm visits, security instruments, mortgages, and borrowers operating review. Also keep track of when to reschedule or update in the system.
  • Review and evaluate guarantee status reports making sure it is the correct loan amount, that the balance has decreased and that the loan is current before entering into the system, then file in borrowers file.
  • Discuss loan programs with potential customers.
  • Sign and release chattel funds.
  • Update 2045 with sale of chattel property.
  • When doing Real Estate Loans, I prepare Transmittal of Title, Closing Protection Letter, Certification of Improvement, Loan Closing Instructions along with the Promissory Note and Mortgage.
  • When doing Guarantee Loans, I enter information into the system, prepare letters for the lenders, request for obligation of funds along with conditions of approval. I prepare the Conditional Commitment and the Loan Guarantee.
  • Prepare Promissory Notes for real estate and operating loans.
  • Prepare mortgages for attorney real estate closing and loans closed in the office.
  • Close loans and order funding DLM.
  • Preliminary reviewer of Farm Ownership loan closing completed by an attorney to insure notes, mortgages and fund disbursement are handled per regulation.
  • Prepare Transfer and Assumption when one borrower assumes another borrowers loan.
  • Answer calls and determine if it needs to be elevated to loan officer or loan manager, being sure to take detailed information with correct phone number to give to loan officer or manager.
  • Keep all handbooks updated with changes in federal policy and state policy.
  • Process information for Operating Loans, Microloans, Youth Loans, Farm Ownership Loans, Real Estate Loans and Guarantee Loans.
  • File UCC Lien with Secretary of State and online lien searches.
  • I request Verification of Debt form other creditors.
  • Prepare Promissory Notes for real estate and operating loans.
  • Prepare Mortgages for attorney real estate closings and loans closed at the office.
  • Close loans and order funds in DLM.


Front Desk Receptionist

Dr. Rebecca Driskell-McCoy
03.2015 - 01.2023
  • Processed payments and updated accounts to reflect balance changes.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Supported efficient patient flows by setting up and breaking down rooms, including cleaning surfaces and restocking supplies.
  • Collected payments from patients and arranged payment schedules.
  • Answered and managed incoming calls and emails.
  • Verified, updated and entered patient information into system.
  • Arranged documents for insurance claims.
  • Maintained master calendar and scheduled be appointments based on provider availability.
  • Demonstrated proficiencies in telephone, email, fax and front desk reception within high volume environment.
  • Scheduled cleanings and other dental appointments for patients using Dentrix.
  • Checked patients in and out , verified insurance and collected co-pays to keep business administration and financial records current.

Cashier

Kwik Korner
02.2014 - 03.2015
  • Processed all sales transactions accurately and promptly to preventing customer wait times.
  • Operated cash register, collected payments, and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery task to keep areas clean and neat for maximum efficiency.


Medical Front Office Receptionist

Breckinridge Health
02.2011 - 05.2013
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Observed strict HIPPA guidelines at all times according to company policy.
  • Set up appointments for physician visits and procedures.
  • Pleasantly greeted each patient.
  • Greeted callers with enthusiasm answering all phone calls by second ring.
  • Scheduled and followed up on patients appointments, collected and processed patient payments and maintained patient files.
  • Took messages from patients and promptly relayed to appropriate staff.

Education

General Eduaction Classes

Elizabethtown Vocational School
Elizabethtown, KY

Basic Requirements

Owensboro Community And Technical College
Owensboro, KY

Skills

Loan processing

Experience in gathering information needed for loan processing

Inputting borrower information into system

Organizational skills

Computer experience

Very dependable

Customer service, treating everyone equal

Motivated to learn new skills

Timeline

Farm Loan Program Technician

USDA, Farm Service Agency
01.2023 - Current

Front Desk Receptionist

Dr. Rebecca Driskell-McCoy
03.2015 - 01.2023

Cashier

Kwik Korner
02.2014 - 03.2015

Medical Front Office Receptionist

Breckinridge Health
02.2011 - 05.2013

General Eduaction Classes

Elizabethtown Vocational School

Basic Requirements

Owensboro Community And Technical College

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Tammy Mattingly