Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy McKinney

LaGrange

Summary

Experienced Senior Clinical Solutions Implementation Consultant with a diverse background in medical environments, nursing, medical device product training, curriculum development, product support, and sales collaboration. Dedicated to providing high-quality technical and clinical support, achieving organizational objectives, and delivering exceptional customer service. Skilled collaborator adept at working effectively with both external and internal stakeholders to drive company success. Proficient in consulting, leading successful project implementations, optimizing business processes, managing client relationships, problem-solving, and strategic planning. Recognized for teamwork and results-driven approach in dynamic settings, with a proven ability to adapt to changing needs and ensure project success while fostering a collaborative and innovative workplace environment. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success with a track record of fostering productive work environments and achieving set goals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Senior Clinical Solutions Implementation Consultant

Philips Healthcare
08.2019 - Current
  • Provided leadership, education, and development to other team members.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Led cross-functional teams to implement software solutions, enhancing operational efficiency.
  • Designed training programs for clients, ensuring effective use of new systems and processes.
  • Analyzed client requirements and developed tailored strategies for successful project execution.
  • Collaborated with technical teams to troubleshoot issues, minimizing downtime during implementation phases.
  • Managed project risks effectively, establishing contingency plans and proactive issue resolution strategies to minimize disruptions during implementation.
  • Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
  • Led cross-functional teams to streamline operations and enhance productivity across multiple departments.
  • Developed and implemented strategic plans that improved overall operational efficiency.
  • Developed clinical project plans, ensuring alignment with strategic objectives and stakeholder expectations.

Account Clinical Specialist

Philips Healthcare
08.2010 - 08.2019
  • Skilled in negotiating healthcare business with diverse customers and internal teams.
  • Offers clinical guidance to the team on the clinical implications of quoting decisions when requested.
  • Prioritizes and achieves monthly forecasts for the manager.
  • Maintains a customer-focused approach when addressing challenging situations with internal and external clients.
  • Collaborated with multidisciplinary teams to implement clinical protocols and enhance care delivery processes.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Established standardized operating procedures that improved compliance and operational consistency across the organization.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.

Assistant Nurse Manager/Charge Nurse

Kosair Children's Hospital
02.1994 - 10.2004
  • Managed on average 50 staff members at any given time in a pediatric ED.
  • Responsible for the development and implementation of a new painless step-by-step IV technique.
  • Responsible for employee evaluations, staffing schedules, and budget.
  • Comfortably hired, trained, and developed ED staff with the combined objective of meeting or exceeding patient safety goals and customer satisfaction.
  • Analyzed performance metrics to identify areas for process optimization and cost reduction initiatives.
  • Mentored junior managers, fostering a culture of continuous improvement and professional development.
  • Led team in achieving operational excellence through effective resource allocation and process optimization.
  • Facilitated customer inquiries and resolved issues through effective communication and problem-solving skills.

Education

Bachelor of Science - Nursing

University of Louisville Nursing School
12.1991

Master of Business Administration - Healthcare Management

Western Governors University
09.2023

Skills

  • Cross-functional project leadership
  • Comprehensive strategic assessment
  • Lean methodology expertise
  • Procedure standardization
  • Leadership in change management
  • Project management in high-stakes environments
  • Effective communication
  • Analytical problem solver
  • Nursing team leadership
  • Team Building
  • Adaptable knowledge seeker
  • Strategic decision-making
  • Strong organizational skills
  • Cross-functional teamwork

Certification

  • Licensed Registered Nurse - 1992-Present
  • Expert to Consultant Certification
  • Kepner-Tregoe Explorer Certification


Timeline

Senior Clinical Solutions Implementation Consultant

Philips Healthcare
08.2019 - Current

Account Clinical Specialist

Philips Healthcare
08.2010 - 08.2019

Assistant Nurse Manager/Charge Nurse

Kosair Children's Hospital
02.1994 - 10.2004

Master of Business Administration - Healthcare Management

Western Governors University

Bachelor of Science - Nursing

University of Louisville Nursing School

Similar Profiles

CREATE PROFILE
Tammy McKinney