Tammy Wright
Louisville
Summary
Dynamic and dedicated professional with extensive experience in customer service and vehicle maintenance, notably as a Rideshare Driver for Lyft. Skilled in schedule management and conflict resolution, consistently ensuring positive experiences for diverse clientele. Proven ability to navigate efficiently while assisting passengers, enhancing overall satisfaction and operational effectiveness. Roughly thirty years of customer service experience. From managing conflicts to negotiating where to visit in are beautiful state. I have high ratings at current job for my professionalism with are clientele.
Overview
25
25
years of professional experience
Work History
Rideshare Driver
Lyft
08.2019 - Current
- Handled customer concerns tactfully to ensure positive experiences.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Stocker
Walmart
08.2016 - 08.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Restaurant Team Member
Wendy's
01.2000 - 03.2006
- Handled customer concerns tactfully to ensure positive experiences.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Transit Bus Operator
TARC
01.2006 - 05.2016
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Education
High School Diploma - Nursing
Central High School
Louisville, KY05.1997
Skills
- Schedule management
- Excellent navigation
- Customer service
- Vehicle maintenance
- Conflict Resolution
- Multi Tasking
Timeline
Rideshare Driver
Lyft
08.2019 - Current
Stocker
Walmart
08.2016 - 08.2019
Transit Bus Operator
TARC
01.2006 - 05.2016
Restaurant Team Member
Wendy's
01.2000 - 03.2006
High School Diploma - Nursing
Central High School
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