Tammye McMakin
Georgetown
Summary
Dynamic leader with a proven track record at Chipotle Mexican Grill and Starbucks Coffee Company, excelling in team training and inventory management. Passionate about enhancing customer experiences through effective team collaboration and cultural awareness. Successfully implemented safety protocols, ensuring compliance and maintaining high-quality standards in food preparation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Leader
Chipotle Mexican Grill
10.2025 - Current
- Led kitchen team in food preparation and safety protocols.
- Trained new staff on cooking techniques and equipment, enhancing team readiness.
- Ensured compliance with health and safety regulations during food handling.
- Managed inventory levels and ordered supplies, ensuring seamless kitchen operations.
- Collaborated with team members to maintain cleanliness and organization.
- Monitored kitchen operations, consistently upholding quality standards for all dishes.
- Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
- Adjusted prep sheet for proper production on each shift, communicating adjustments to kitchen team.
Store Manager
STARBUCKS COFFEE COMPANY
Frankfort
08.2024 - 09.2025
- Managed daily operations ensuring smooth store functionality.
- Trained and supervised team members on customer service standards.
- Recruited, trained and supervised new employees.
- Coordinated staff schedules optimizing coverage during peak hours.
- Resolved customer complaints maintaining a positive shopping experience.
- Evaluated employee performance and delivered constructive feedback to improve team effectiveness.
- Ensured compliance with health and safety regulations in the store.
- Managed inventory control and restocking to ensure product availability.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Implemented visual merchandising strategies to enhance product display.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed store strategies to meet operational performance and sales objectives.
Assistant Store Manager
STARBUCKS COFFEE COMPANY
Lexington
03.2024 - 08.2024
- Trained and coached team members to enhance customer service skills and drive customer satisfaction.
- Supervised team of employees, providing ongoing training to maintain high customer satisfaction levels.
- Resolved customer complaints and provided solutions to enhance satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed inventory levels to ensure optimal product availability and meet customer demand.
- Collaborated with management to develop staff schedules and optimize labor efficiency.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Assisted in daily store operations and maintained high service standards.
Education
BA - Social Work
Kentucky State University
Frankfort, KYSkills
- Menu planning
- Inventory management
- Shift scheduling
- Team management
- Team training
- Employee development
- Customer relationship management
- Customer excellence
- Team collaboration
- Cultural awareness
References
Available upon request.
Leadership Experience
I have successfully collaborated with District Managers to bring a store that was viewed as low-level performing to the top, developing and growing teams to become top performers, leading the district in sales, and achieving total growth in sales transactions.
Communication Skills
We use the implemented technologies daily to improve efficiency and streamline operations.
Certification
- Safe Serve Food Safety Manager
- Safe Serve Food Safety Proctor
Timeline
Kitchen Leader
Chipotle Mexican Grill
10.2025 - Current
Store Manager
STARBUCKS COFFEE COMPANY
08.2024 - 09.2025
Assistant Store Manager
STARBUCKS COFFEE COMPANY
03.2024 - 08.2024
BA - Social Work
Kentucky State University