Tana Rayburn
Olive Hill,KY
Summary
Dynamic professional with a proven track record in coordinating interdisciplinary teams to develop and implement robust safety processes and procedures. Expertise includes effectively communicating strategic solutions and recommendations that drive operational excellence. A commitment to delivering exceptional quality care and customer service fosters a positive influence on team performance and client satisfaction. Skilled in navigating complex challenges while maintaining a focus on continuous improvement and organizational goals, with extensive experience in overseeing intricate operational functions and implementing process enhancements. Leadership abilities drive team collaboration and achievement of organizational benchmarks, complemented by strong knowledge of strategic planning and resource management for optimal operational performance.
Overview
26
26
years of professional experience
Work History
Director of Operations of Eastern KY
Fresenius Medical Care
01.2017 - Current
- Coordination of 9 chronic dialysis clinics with 7 home therapy programs in the entirety of the building to include staffing, charting systems, profit and loss statements,, quality, regulatory, vendors, working relationship with Centers for Medicare and Medicaid Services, Audits/Auditors.
- Develop responses and actions to Centers for Medicare and Medicaid regulations.
- Oversee of equipment and maintenance, product needs and training opportunities.
- Lead over 150 Employee's in multiple departments across the 9 clinics with greater than 400 pts across the area.
- Coordinate and collaborate with several departments such as business development, pharmacy, social work, dietitian, pharmacy, regulatory and a multitude of outside vendors etc
- Collaborate with senior leadership to establish strategic goals aligned with organizational objectives.
- Analyze workflow data to identify bottlenecks and optimize resource allocation effectively.
- Manage budgeting processes, ensuring alignment with operational priorities and cost containment strategies.
- Oversaw inventory management systems, reducing waste while maintaining necessary supplies for operations.
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes while maintaining compliance with policy
- Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Lead hiring, onboarding and training of new hires to fulfill business requirements.
- Develop and maintain relationships with external vendors and suppliers.
- Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieve higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Develop training programs to elevate staff performance and improve retention rates.
- Achieve multiple deficiency free surveys
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Lead cross-functional teams to implement best practices in compliance and quality assurance.
- Streamlined operational processes to enhance patient care efficiency and service delivery.
Home Therapy Program Manager/Home RN
Fresenius Medical Care
03.2010 - 02.2017
- Mentored and trained staff on best practices in therapy management and patient engagement.
- Developed training materials and workshops to improve team knowledge on innovative therapy techniques.
- Scheduled appointments for patients both in person and on phone and promoted exemplary calendaring skills.
- Recognized and celebrated individual or team successes, fostering a sense of pride in the program''s accomplishments and positive impact on patients'' lives.
- Collaborated with multidisciplinary teams to ensure comprehensive care plans for patients.
- Oversaw staff training initiatives, fostering professional development and improving service delivery.
- Managed resource allocation to optimize therapy services across multiple facilities.
- Identified areas for program expansion or enhancement based on patient population needs analysis and feedback from stakeholders
Interim Operations Manager for Home Therapy, Kentucky and Bluegrass Regions
Fresenius Medical Care
02.2014 - 03.2015
- Developed and enforced standard operating procedures to ensure compliance with industry regulations.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
- Analyzed and reported on key performance metrics to senior management.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Home Therapy Nurse for Three Programs / Preceptor / Acute Nurse
Fresenius Medical Care
01.2009 - 01.2010
- Administered patient care in dialysis settings, ensuring adherence to treatment protocols and safety standards.
- Collaborated with interdisciplinary teams to develop individualized care plans for optimal patient outcomes.
- Educated patients and families on renal health management, promoting adherence to treatment regimens.
- Trained new nursing staff on procedures and best practices, enhancing team efficiency and knowledge transfer.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Dialysis Charge Nurse/ Acute Dialysis Nurse/ Team Leader/ Staff Nurse/ Preceptor
Fresenius Medical Care
01.2001 - 01.2009
- Supervised nursing staff, ensuring compliance with quality standards and protocols.
- Evaluated clinical outcomes, identifying areas for process improvement and implementing solutions.
- Contributed to successful Joint Commission and other regulatory agency accreditation reviews through diligent adherence to established policies, procedures, and documentation standards.
- Developed strong relationships with referring physicians, fostering a collaborative approach to patient care across multiple healthcare disciplines.
Staff Nurse Medical Surge Floor/ Team Leader/ Float PRN
St. Claire Medical Center
01.2000 - 01.2001
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Direct patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
Education
Masters - Nursing Leadership And Management
Walden University
Minneapolis, MN11.2015
Associate Degree - Nursing
Morehead State University
Morehead, KY01.2000
Skills
- Proficient in risk mitigation
- Knowledge of HIPAA regulations
- Financial Acumen
- Quality control management
- Regulatory compliance oversight
- Staff engagement and retention strategy
- System integration expertise
- Acting role for executive positions
- Analytical problem-solving and decision making
- Effective team leadership
- Operations management and efficiency
- Service excellence
- Strategic implementation
- Customer service
Affiliations
National Kidney Foundation
KY Health Care Coalition
Centers for Medicare and Medicaid
Interests and Activities
A balance between family, work, and personal growth. My activities include family-oriented events, nature activities , community events and music.
Operational Experience
- As Director I have managed natural disasters as Incident Commander in Eastern KY, leading the team with lifesaving decisions so our patients continue to receive treatment with the least amount of disturbance and our staff our safe.
- Created a team of coordination and collaboration across all disciplines, identified needs for processes and/or training needs. Advisory Board
- KY Region Employee Engagement Task Force.
- Leading With Values as a facilitator.
- Inpatient services coordinator for systems GO LIVE and program implementation throughout the Kentucky Region within the hospital setting.
- Strong background in management through positions of increased responsibility, and challenge. (Charge Nurse, Team Leader, Acute RN, Home Therapy RN and Program Manager, Operations Manager, Director of Operations and requested to cover extra clinics or programs when the need existed or executive leadership coverage).
Timeline
Director of Operations of Eastern KY
Fresenius Medical Care
01.2017 - Current
Interim Operations Manager for Home Therapy, Kentucky and Bluegrass Regions
Fresenius Medical Care
02.2014 - 03.2015
Home Therapy Program Manager/Home RN
Fresenius Medical Care
03.2010 - 02.2017
Home Therapy Nurse for Three Programs / Preceptor / Acute Nurse
Fresenius Medical Care
01.2009 - 01.2010
Dialysis Charge Nurse/ Acute Dialysis Nurse/ Team Leader/ Staff Nurse/ Preceptor
Fresenius Medical Care
01.2001 - 01.2009
Staff Nurse Medical Surge Floor/ Team Leader/ Float PRN
St. Claire Medical Center
01.2000 - 01.2001
Masters - Nursing Leadership And Management
Walden University
Associate Degree - Nursing
Morehead State University