Tana Ryan
Morehead
Summary
Compassionate caretaker with extensive experience in personal care, medication management, and team collaboration. Demonstrates strong organizational skills in overseeing client needs, documenting progress, and leading staff to achieve high-quality support in fast-paced environments.
Overview
27
27
years of professional experience
Work History
PDS Caretaker/Guardian Advocate
Cumberland River Behavioral Health, Inc.
Corbin
05.2014 - Current
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client well-being.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Recognized and reported abnormalities and/or changes in patients' health status to the case manager.
- Promoted social, emotional and physical health through diverse activities.
- Kept individuals safe by removing hazards and correcting problems.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Shopped for groceries regularly in order to keep the house stocked with necessities.
- Organized medication and provided reminders according to schedule.
- Recorded client progress and incidents in the electronic records system.
- Collaborated with multidisciplinary teams to develop care plans.
- Adhered to all applicable laws and regulations pertaining to health and safety standards in the workplace.
- Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.
- Ran errands for customers, including shopping, and picking up other necessities.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Organized storage areas in order to maximize space efficiency.
- Assisted in setting up meeting rooms for events or conferences held at the facility.
- Delegated work to staff, setting priorities and goals.
- Managed team of employees, daily progress reports and overall project planning.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Completed all timesheets and [Type] paperwork on time and accurately to maintain up-to-date files.
Florist Assistant
Creative Touch Florist
Morehead
03.2010 - 05.2014
- Maintained inventory of flowers, plants, and supplies to ensure availability.
- Operated point-of-sale system for processing customer transactions efficiently.
- Collaborated with team members to create attractive store displays and promotions.
- Provided care for plants and flowers, ensuring quality and freshness in the shop.
- Engaged with customers to provide exceptional service and resolve inquiries promptly.
- Processed incoming floral orders by phone and estimated customer costs for shipping and delivery.
- Arranged bouquets according to customer specifications.
- Assisted owners with making merchandise purchasing decisions for shop.
- Processed online orders for delivery or pickup in a timely manner.
- Received payments from customers and provided change or receipts as required.
- Inspected incoming shipments of fresh flowers for quality assurance purposes.
- Consulted with clients regarding desired price and type of arrangement.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Direct Support Professional
Rescare
Morehead
06.1999 - 08.2009
- Managed operations of residential home, ensuring quality care for clients.
- Coordinated meetings and appointments to optimize service delivery.
- Monitored and addressed clients' requirements to enhance satisfaction.
Education
High School Diploma -
Rowan County Senior High School
Morehead, KY01-1998
Graphic Design and Marketing - Some college (No degree)
The Art Institute of Pittsburgh
Pittsburgh, PASkills
- Client advocacy
- Health monitoring
- Problem resolution
- Report writing
- Budget management
- Scheduling
- Creative problem solving
- Critical thinker
- Advanced computer skills
- Verbal communication
- Excellent verbal communication
- Thrives under pressure
- Self-starter
- Independent worker
- Self-directed
- Fast learning
- Understands grammar
- Emotional support
Timeline
PDS Caretaker/Guardian Advocate
Cumberland River Behavioral Health, Inc.
05.2014 - Current
Florist Assistant
Creative Touch Florist
03.2010 - 05.2014
Direct Support Professional
Rescare
06.1999 - 08.2009
High School Diploma -
Rowan County Senior High School
Graphic Design and Marketing - Some college (No degree)
The Art Institute of Pittsburgh