Dynamic and results-oriented Family Support Specialist III with a proven track record at the Cabinet For Health And Family Services. Expert in eligibility assessments in snap and Medicaid, coupled with exceptional problem-solving abilities. Excelled in training new staff, enhancing team efficiency by 30%. Skilled in motivational interviewing and fostering professional boundaries.
Interviewing clients for public assistance programs.
Gathers information, reviews required documentation to make eligibility determination.
Tracks deadlines for timely case activity.
Operates computers and works to identify resources and appropriate referrals.
Completes all trainings required to maintain accuracy.
Completes non case decision reviews for new staff to insure accuracy.
Answers question and takes time to train new staff.