Tanisha Brock

Interview defendants, Perform judge presentations, Implement release decisions, Input citations of arrests, Data clean-up, Performed trainings for Implicit Bias or Cultural Collisions when needed, Traveled to/for meetings, etc.

• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Built relationships with customers to encourage repeat business.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Solved customer challenges by offering relevant products and services.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Established team priorities, maintained schedules and monitored performance.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

• Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
• Managed filing system, entered data and completed other clerical tasks.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Improved overall campus-wide academic performance by contributing to the development of peer tutoring programs and services.
• Assisted students in developing study skills and strategies.
• Used flashcards and other techniques to test and improve memory through practiced information retrieval.

• Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
• Monitored customers for signs of security concerns and escalated issues to management.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Developed curriculum standards, lesson plans and syllabi.
• Optimized assessment processes by designing rubrics that clearly communicated expectations for various assignments.
• Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
• Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Taught diverse student population by employing various learning styles and abilities.
• Applied innovative teaching methods to encourage student learning objectives.
• Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
• Conducted engaging in-class discussions to facilitate learning and encourage participation.

• Welcomed customers and helped determine their needs.
• Worked with floor team and managers to meet wide range of customer needs.
• Handled cash with high accuracy and took care to check bills for fraud.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Streamlined processes within the store's operations by organizing merchandise layouts for easy access.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Built relationships with customers to encourage repeat business.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.