Tanith Smith
Louisville
Summary
Multi-talented manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
7
7
years of professional experience
Work History
Proactive Monitoring NOC Support
Creative Realities
11.2022 - 03.2024
- Improved network performance by proactively monitoring and resolving issues in a timely manner.
- Implemented effective troubleshooting techniques for quicker issue resolution and increased uptime.
- Collaborated with cross-functional teams to streamline communication and enhance overall efficiency.
- Reduced downtime by promptly identifying, diagnosing, and resolving complex network problems.
Valet Supervisor
Pmc valet
06.2019 - Current
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Property Manager
Public Storage
05.2018 - 06.2019
- Boosted occupancy 36% by leveraging market knowledge and successful promotional strategies.
- Processed project change requests and performed coverage research to handle repair issues.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Assistant Manager
Kc's food truck
04.2017 - 04.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Associates - Criminal Justice Forensics
Itt technical institute
Louisville, KY05.2014
Skills
- Staff leadership
- Exchanges and refunds
- Marketing and advertising
- Team management
- Employee training
- Problem resolution
- Maintenance
- Spreadsheet development
- Reporting and documentation
- Remote Support
- System monitoring
- IT support experience
Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balancePaid sick leaveFlexible work hoursTeam Building / Company Retreats401k matchWork from home option4-day work weekAccomplishments
- Increased number of resolved job tickets by 200% over previous year.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recipient of individual and departmental awards for providing stellar client service.
- Documented and resolved offline Devices Nationally which led to continued Company advertisment.
Timeline
Proactive Monitoring NOC Support
Creative Realities
11.2022 - 03.2024
Valet Supervisor
Pmc valet
06.2019 - Current
Property Manager
Public Storage
05.2018 - 06.2019
Assistant Manager
Kc's food truck
04.2017 - 04.2018
Associates - Criminal Justice Forensics
Itt technical institute
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