Tanner B. Scott
West End,Cayman Brac
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registrar & Payment Processor
Cayman Islands Health Services Authority
Stake Bay , Cayman Brac
06.2021 - Current
- Review patient records to ensure accuracy of demographic information and insurance eligibility.
- Verify insurance coverage and complete pre-registration process for new patients prior to their arrival.
- Assist in scheduling appointments, registering patients, and verifying insurance benefits.
- Collect co-payments from patients at time of service or scheduled payment plans, when necessary.
- Provided excellent customer service while assisting patients with questions regarding registration procedures.
- Maintained up-to-date knowledge of third-party payer requirements for reimbursement purposes.
- Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
- Enter accurate diagnosis codes into the computer system for billing purposes.
- Follow up on outstanding accounts receivable inquiries and claims in a timely manner.
- Answered phones promptly and courteously while addressing patient inquiries related to registration matters.
- Managed daily cash deposits for payments received from various sources such as insurance companies or individuals.
- Attended meetings with senior management team members on a regular basis to provide updates on current initiatives.
- Train new employees on the proper use of registration systems and processes.
- Scheduled and confirmed patient appointments and consultations.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Keep office equipment functional and supplies well-stocked to promote efficient operations.
Administrative Assistant
LED Specialist Ltd
George Town , Grand Cayman
03.2021 - 06.2021
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
Office Attendant
Cayman Islands Government
Stake Bay , Cayman Brac
08.2014 - 03.2021
- Greeted and welcomed visitors, clients, and customers in a professional manner.
- Answered incoming calls and directed them to appropriate staff members.
- Provided administrative support such as filing documents, photocopying, faxing.
- Delivered mail to various departments within the organization.
- Provided guidance to visitors on how to navigate around the premises.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Between the years 2016 and 2019, I was only employed with the Cayman Islands Government as a summer intern due to being overseas in university.
Education
High School Diploma -
Cayman Brac High School
Cayman Brac, Cayman Islands06-2014
Bachelor of Applied Arts And Science - Business Management - One class remaining*
Palm Beach Atlantic University
West Palm Beach, FL, USAAssociate of Arts And Sciences - Credits Transferred To Palm Beach Atlantic
University College of The Cayman Islands
Cayman Brac, Cayman IslandsSkills
- Data entry expertise
- Processing payment
- Clerical writing
- Insurance Verification
- Patient confidentiality
- Documentation accuracy
- Information Collection
- Appointment Scheduling
- Strong interpersonal skills
- Medical terminology proficiency
- Scheduling
- Maintaining records
- Electronic Recordkeeping
- Patient Relations
- Overtime Management
- Shift Scheduling
- Leading Team Meetings
- Leadership
- Staff education and training
- People Management
- Attention to Detail
Affiliations
- Fishing
- Boating
Languages
English
First Language
Accomplishments
- Achievement Award (Palm Beach Atlantic University)
- Government Scholarship Awardee (University College of the Cayman Islands)
- Honors Student (Cayman Brac High School)
- Vice President of Production Junior Achievement (Cayman Brac High School)
- Home Room Concern Representative (Cayman Brac School)
- Honoree Lion (Lions Club - Cayman Brac)
Certification
- CPR & AED Certified
- Customer Service Training (3 Hr Course)
- IBM Training in Microsoft Office
References
- Available upon request
Timeline
Registrar & Payment Processor
Cayman Islands Health Services Authority
06.2021 - Current
Administrative Assistant
LED Specialist Ltd
03.2021 - 06.2021
Office Attendant
Cayman Islands Government
08.2014 - 03.2021
- CPR & AED Certified
- Customer Service Training (3 Hr Course)
- IBM Training in Microsoft Office
High School Diploma -
Cayman Brac High School
Bachelor of Applied Arts And Science - Business Management - One class remaining*
Palm Beach Atlantic University
Associate of Arts And Sciences - Credits Transferred To Palm Beach Atlantic
University College of The Cayman Islands
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