Tanya Kattae

• Developed strategic initiatives to enhance organizational performance and align with long-term goals.
• Collaborated with cross-functional teams to identify opportunities for operational improvements and efficiency gains.
• Conducted market research to inform decision-making and guide company direction in competitive landscape.
• Established key performance indicators to measure success and drive accountability across departments.
• Implemented best practices in project management, enhancing workflow efficiency and team collaboration efforts.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
• Promoted a culture of continuous learning by investing in employee development programs and resources.

We were a home healthcare company. Specialized in care of elderly, quadriplegics, and any patient needing in home medical or non medical services, but not limited to just medical services.

• Developed and implemented strategic growth initiatives to enhance company performance and market presence.
• Led cross-functional teams to streamline operations and improve efficiency across all departments.
• Established key partnerships to drive revenue growth and expand service offerings in competitive markets.
• Oversaw patient care, medication reminders, ADL's, Nursing challenges, such as Alzhiemers, dementia, ALS, MS, Mental Disabilities, as well as physical.
• Placement of caregiver's with patient's based on need, and personal prefrences.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.
• Fostered strong relationships with industry partners to expand business opportunities.
• Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Championed data-driven decision-making culture, enhancing business intelligence and strategic planning capabilities.
• Bolstered employee engagement and reduced turnover by introducing progressive workplace policies and benefits.

• Coordinated communication between medical staff and patients, ensuring timely information exchange.
• Managed patient scheduling and appointment confirmations to optimize office workflow.
• Streamlined electronic health record management, improving data retrieval efficiency.
• Assisted in maintaining inventory of medical supplies, reducing shortages and ensuring availability.
• Daily monitoring of patient's on cardiac monitor
• Trained new staff on administrative protocols and software utilization for consistency in operations.
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
• Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.