Tara LeDonne
Executive Assistant
Lawrenceburg,KY
Summary
Adept at enhancing executive productivity and streamlining operations, I leveraged office management and administrative support skills at Dallas Dean Inc. to negotiate vendor contracts, reducing expenses significantly. My expertise in Excel and fostering team collaboration underpins my track record of improving efficiency and maintaining high standards in document accuracy.
Organized and efficient Executive Assistant with 10 + years of experience supporting top-tier executives in finance, sales, and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Executive Assistant to the Chief Executive Officer
Dallas Dean Inc.
Harrodsburg, KY
05.2016 - Current
- Supported decision-making processes by compiling research data and presenting findings to the CEO.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created expense reports, budgets, and filing systems for management team.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Reduced expenses through effective negotiation of vendor contracts for office supplies and services.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Facilitated smooth operations within the executive office by overseeing daily tasks and assignments.
- Safeguarded high standards in all documentation produced under my purview for accuracy.
- Strengthened relationships with key partners through professional representation at industry events or conferences when necessary on behalf of the CEO.
- Ensured timely completion of action items by tracking progress and following up on delegated tasks from the CEO.
- Assisted in budget management by monitoring expenditures, processing expense reports, and reconciling accounts for the executive office.
- Enhanced productivity with meticulous organization of documents and files for easy access and retrieval.
Head Teller
PNC Bank
Danville, KY
04.2008 - 07.2015
- Conducted regular audits of cash drawers, ensuring compliance with internal controls and regulatory requirements.
- Identified potential fraud cases through careful observation and adherence to security protocols, protecting both the bank and its customers from financial loss.
- Streamlined teller operations for improved productivity and increased accuracy in transactions.
- Optimized workflow efficiency by assisting in the implementation of new software systems for transaction processing.
- Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
- Coordinated cross-selling efforts between teller line staff members by sharing information about product offerings that suit specific customer profiles.
- Balanced ATM machines daily as part of routine maintenance tasks, ensuring optimal functioning and reliability for customers'' use.
- Supported branch marketing campaigns by displaying promotional materials prominently within the lobby area.
- Mentored junior bank tellers, fostering a positive work environment and encouraging professional growth.
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
- Assisted with the onboarding process for newly hired tellers, providing hands-on training and guidance for a seamless integration into the team.
- Handled escalated customer service issues, resolving conflicts professionally while maintaining client satisfaction.
- Developed strong relationships with customers, promoting bank products and services tailored to individual needs.
- Led weekly team meetings focused on continuous improvement initiatives throughout the branch operations.
- Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
- Maintained up-to-date knowledge of federal regulations affecting monetary transactions, ensuring full compliance across all activities.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained accurate records of customer transactions in line with bank procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Educated customers on use of banking website and mobile apps.
Education
Associate of Applied Science - Business Administration
Bluegrass Community And Technical College
Lexington, KY 08.2021 - Current
Skills
Office administration
Document preparation
Executive support
Expense reporting
Office management
Accounting
Invoice processing
Staff management
Excel spreadsheets
Administrative support
Bookkeeping
Payroll
Timeline
Associate of Applied Science - Business Administration
Bluegrass Community And Technical College
08.2021 - Current
Executive Assistant to the Chief Executive Officer
Dallas Dean Inc.
05.2016 - Current
Head Teller
PNC Bank
04.2008 - 07.2015
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