Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work History
Driver/Operations Supervisor
Namah’s Medical Transportation
Louisville
05.2017 - Current
Supervised daily operations, enhancing workflow and maintaining productivity standards.
Coordinated schedules to optimize staffing and resource allocation, improving operational efficiency.
Trained and mentored team members on safety protocols and best practices.
Transported patients safely to medical appointments and facilities.
Ensured timely arrivals by adhering to designated routes and schedules, contributing to patient satisfaction.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Maintained vehicle cleanliness and functionality through regular inspections.
Sales /Credit Manager
Buddies Home Furnishings
Louisville
05.2015 - 05.2020
Assessed customer financial histories and managed credit applications to evaluate lending risk.
Developed and implemented credit policies to reduce risk while improving customer satisfaction.
Oversaw collections processes to secure timely payments and maintain cash flow.
Managed customer relationships to ensure satisfaction and repeat business.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Created and presented monthly reports to management on sales performance.
Education
Master of Science - Business Communication
Spaulding University
Louisville, KY
08.2014 - 12.2018
Bachelor of Science - Business Administration And Management
Western Kentucky University
Bowling Green, KY
08.1991 - 05.1997
Butler Traditional High School
Louisville, KY
Skills
Health and safety compliance
Cleaning protocols
Sanitation techniques
Industrial cleaning methods
Plumbing repairs
Appliance maintenance
Restocking supplies
Problem solving
Fixture placement
References
References available upon request.
Timeline
Driver/Operations Supervisor
Namah’s Medical Transportation
05.2017 - Current
Sales /Credit Manager
Buddies Home Furnishings
05.2015 - 05.2020
Master of Science - Business Communication
Spaulding University
08.2014 - 12.2018
Bachelor of Science - Business Administration And Management
Operations Manager and Building Safety Coordinator at University of Arizona Campus StoresOperations Manager and Building Safety Coordinator at University of Arizona Campus Stores