Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
8
8
years of professional experience
Work History
Secretary
Kenton County Cooperative Extension Service
10.2022 - 08.2025
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Administrative Assistant
Don Witt Family Tax Service
01.2020 - 01.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Residential Aide
Transitions Residential Treatment Center
06.2017 - 01.2020
Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
Community Nutrition Educator & Program Manager at Cornell Cooperative Extension of Nassau CountyCommunity Nutrition Educator & Program Manager at Cornell Cooperative Extension of Nassau County
Lead Special Education Teacher/Collaborative Teacher at Holmes Middle SchoolLead Special Education Teacher/Collaborative Teacher at Holmes Middle School