Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasha Mirilovich

Lexington

Summary

Experienced Office Administrator with strong clerical and team support skills. Proficient in scheduling meetings, appointments, and organizing office operations. Committed to customer satisfaction and meeting office demands by consistently providing punctual and professional service. A self-starter and skilled team leader, known for unifying staff under common goals, modeling organizational efficiency, and instilling a culture of customer service excellence. Specializes in fast-paced office environments, motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented approach fueled by a demonstrated passion for building relationships, cultivating partnerships, and driving business growth.

Overview

7
7
years of professional experience

Work History

Support Staff Assistant

Commonwealth Attorneys Office
01.2024 - Current
  • Streamlined office operations for increased productivity through effective organization and prioritization of tasks.
  • Maintained a clean and organized workspace, promoting a positive work environment for staff members.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Office Manager

Southern Comfort Heating And Cooling
05.2023 - 11.2023
  • Supervised staff members, organized schedules and delegated tasks
  • Maintained filing system for records, correspondence and other documents
  • Answered phone calls, responded to emails, routed mail
  • Monitored payments due from clients and promptly contacted clients with past due payments
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
  • Processed payroll accurately ensuring all employees were paid on time

Revenue Analyst

Conifer Healthcare Solutions
11.2017 - 05.2023
  • Reviewed and processed customer invoices for accuracy
  • Analyzed data from customer accounts to identify discrepancies
  • Researched and resolved billing issues with customers
  • Performed daily audits of customer accounts to ensure accuracy of information
  • Identified areas where efficiency could be improved within the billing department
  • Participated in cross-functional meetings related to changes in pricing structure or policies
  • Applied payments from customers to proper accounts, checking information to verify accuracy
  • Followed all company procedures to keep data confidential

Education

High School Diploma -

Woodford County High School
Versailles, KY
05.1991

Some College - Sports Medicine

Morehead State University
Morehead, KY

Skills

  • Customer Service
  • Travel Coordination
  • Administrative Support
  • Credit and Collections
  • Billing
  • Scheduling and Calendar Management
  • Data Entry
  • Customer Relations
  • Organizational Skills
  • File management
  • Records management
  • Meeting coordination
  • Travel arrangements

Timeline

Support Staff Assistant

Commonwealth Attorneys Office
01.2024 - Current

Office Manager

Southern Comfort Heating And Cooling
05.2023 - 11.2023

Revenue Analyst

Conifer Healthcare Solutions
11.2017 - 05.2023

Some College - Sports Medicine

Morehead State University

High School Diploma -

Woodford County High School
Tasha Mirilovich