Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Tashayla Carter

Vine Grove

Summary

Detail-oriented professional with expertise in coordinating complex projects and supporting effective teamwork. Proven ability in conflict resolution and database management, ensuring seamless operations and enhanced team collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Keys, Codes, and Cryptologic Coordinator

United States Air Force
Minot
01.2024 - 06.2025
  • Coordinated project timelines and schedules for various operations.
  • Facilitated communication between team members and units within a larger organization.
  • Assisted in organizing events and meetings for staff and clients.
  • Managed documentation and record-keeping for compliance and secret purposes.
  • Supported budget tracking and resource allocation for projects.
  • Executed management and distribution of over $800,000 in secret-clearance equipment to over 1,000 personnel members
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Developed training materials for new team members and ongoing education.
  • Managed routine operations through Microsoft Excel, Adobe Acrobat, and Microsoft Teams.

Missile Security Operator

United States Air Force
Minot
03.2022 - 01.2024
  • Monitored surveillance systems to ensure facility security and safety.
  • Conducted regular patrols to detect and prevent security breaches.
  • Responded promptly to alarms and incidents, coordinating with leadership.
  • Assisted in maintaining access control for authorized personnel only.
  • Documented daily activities and incidents in detailed reports.
  • Collaborated with team members to train new security personnel effectively.
  • Maintained knowledge of emergency response procedures and protocols.
  • Inspected and inventoried personal protective equipment daily.
  • Maintained logs of all security-related activities, including visitors, alarms, and any other relevant information.
  • Conducted regular safety audits to identify hazards and recommend improvements.

Call Center Representative

Alliance Entertainment
Shepherdsville
06.2021 - 12.2021
  • Managed high-volume customer inquiries via phone and email.
  • Resolved customer complaints using active listening and problem-solving skills.
  • Educated customers on product features and services to enhance satisfaction.
  • Handled incoming calls while delivering exceptional professionalism and expertise in service to each customer.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Analyzed data collected during each call in order to identify trends in customer feedback.

Warehouse Worker

UPS
Elizabethtown
10.2019 - 04.2020
  • Operated forklifts to move materials within the warehouse.
  • Sorted and organized packages for efficient shipping and distribution.
  • Maintained cleanliness and safety standards throughout the warehouse area.
  • Inspected incoming shipments for quality and accuracy before storage.
  • Collaborated with team members to optimize workflow processes daily.
  • Operated scanners, computers, and other equipment to track orders.
  • Loaded and unloaded delivery trucks using proper handling techniques.
  • Prepared shipping documents and labels for outgoing packages accurately.
  • Assisted in training new employees on safe warehouse practices.

Education

Associate of Applied Science - Criminal Justice

Community College of Air Force
San Antonio, TX
08-2022

Some College (No Degree) - Accounting

Minot State University
Minot, ND

Skills

  • Database management
  • Team collaboration
  • Time management
  • Conflict resolution
  • Attention to detail
  • Training development
  • Effective communication
  • Training and mentoring
  • Records management

Accomplishments

  • Top graduate for basic military training class.
  • Airmen of the month for unit/squadron.

Affiliations

  • Loves the outdoors/hiking

Certification

  • Federal Law Enforcement Training Certificate

Timeline

Keys, Codes, and Cryptologic Coordinator

United States Air Force
01.2024 - 06.2025

Missile Security Operator

United States Air Force
03.2022 - 01.2024

Call Center Representative

Alliance Entertainment
06.2021 - 12.2021

Warehouse Worker

UPS
10.2019 - 04.2020

Associate of Applied Science - Criminal Justice

Community College of Air Force

Some College (No Degree) - Accounting

Minot State University

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Tashayla Carter