Tavian neff
Lancaster
Summary
Detail-oriented Floor Associate with strong cash handling skills and product knowledge. Committed to enhancing customer satisfaction through effective communication and maintaining a clean, organized shopping environment.
Overview
2
2
years of professional experience
Work History
Floor Associate
Lowes Home Improvment
Danville, KY
02.2024 - Current
- Assisted customers in locating products and provided knowledgeable recommendations.
- Stocked shelves efficiently, ensuring product availability and proper merchandise presentation.
- Maintained clean and organized work areas to enhance customer experience and safety.
- Collaborated with team members to complete inventory checks and manage product displays.
- Operated point-of-sale system accurately, processing transactions and handling customer inquiries.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Answered questions about store policies and addressed customer concerns.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
Education
Associate of Science - Accounting And Finance
Bluegrass Community And Technical College
Lexington, KY05-2027
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Cleanliness and hygiene
- Workplace safety
- Sales floor navigation
- Cash handling proficiency
- Store maintenance
- Excellent work ethic
- Task delegation
Timeline
Floor Associate
Lowes Home Improvment
02.2024 - Current
Associate of Science - Accounting And Finance
Bluegrass Community And Technical College