Taylor Cromer
London
Summary
Dedicated Community Support Associate with expertise in client advocacy, care plan development, and crisis intervention. Enhances resource access and equitable treatment within community frameworks. Facilitates group sessions and collaborates on personalized care plans, empowering clients and improving community services.
Overview
7
7
years of professional experience
Work History
Community Support Associate
second mile behavioral health
london
06.2024 - Current
- Coordinated community resources and services to improve client access and support outcomes.
- Assisted in developing personalized care plans for diverse client needs.
- Facilitated communication among clients, families, and healthcare providers to ensure comprehensive care.
- Monitored client progress towards achieving goals, providing insights for care adjustments.
- Provided support to clients through individual and group sessions.
- Documented client progress and maintained accurate case records.
- Advocated for client rights and needs within the community framework.
- Conducted outreach activities in order to engage new clients into services.
- Engaged donors and sponsors to secure funding for community projects and initiatives, enhancing service delivery.
- Participated in professional development activities to stay up-to-date on best practices in the field.
Cashier
juneberry boutique
Corbin
05.2022 - 08.2023
- Processed transactions accurately using point-of-sale systems.
- Managed cash register and balanced drawer at end of shifts.
- Processed returns and exchanges according to store policies, ensuring customer satisfaction.
- Assisted customers with product inquiries, enabling informed selections and enhancing shopping experience.
- Interacted with customers to understand their needs and preferences. to build rapport, fostering positive shopping experiences.
- Maintained store cleanliness and organized merchandise displays, enhancing overall store appearance.
- Restocked shelves to ensure product availability.
Cashier
Walmart
Corbin
07.2019 - 06.2022
- Operated cash register and ensured accurate balance of cash drawer at shift end.
- Processed transactions accurately using point-of-sale systems.
- Issued receipts, refunds, credits, or change to ensure customer satisfaction.
- Guided customers in product selection and resolved inquiries to enhance shopping experience.
- Assisted customers in locating desired products. find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with front-end staff to streamline customer service processes for improved efficiency.
Substitute Teacher
East Bernard Independent School District
East Bernstadt
09.2021 - 04.2022
- Implemented lesson plans from lead teachers to maintain educational continuity and enhance student comprehension.
- Facilitated classroom activities to create positive learning environment and boost student engagement.
- Delivered instruction and guidance to students, supporting their learning needs in absence of regular teacher.
- Regularly communicated with staff about student progress and classroom behavior to support collaborative approaches to student success.
- Created a safe environment by implementing classroom rules and routines.
- Monitored student interactions in cafeteria and playground to maintain a secure environment.
Education
Bachelor of Arts - General Studies
Eastern Kentucky University
Richmond, KY05-2025
High School Diploma -
South Laurel High School
London, KY05-2018
Skills
- Community outreach
- Client advocacy
- Care plan development
- Classroom management
- Effective communication
- Group facilitation
- Case documentation
- Educational guidance
- Team collaboration
- Self-advocacy support
Timeline
Community Support Associate
second mile behavioral health
06.2024 - Current
Cashier
juneberry boutique
05.2022 - 08.2023
Substitute Teacher
East Bernard Independent School District
09.2021 - 04.2022
Cashier
Walmart
07.2019 - 06.2022
Bachelor of Arts - General Studies
Eastern Kentucky University
High School Diploma -
South Laurel High School