Taylor Shultz
Louisville,KY
Summary
Knowledgeable Certified Pharmacy Technician with solid background in patient services coordination and pharmacy, ensuring efficient and seamless patient experiences. Successfully managed patient scheduling, insurance verification, and handled sensitive patient information with utmost confidentiality. Demonstrated excellent communication and problem-solving skills to enhance patient satisfaction and streamline office operations.
Overview
11
11
years of professional experience
Work History
Patient Services Coordinator
Adoration Home Health
Louisville, KY
05.2024 - Current
- Coordinated patient scheduling and managed appointments to optimize clinic operations.
- Assisted patients with insurance verification and eligibility inquiries, ensuring seamless service delivery.
- Maintained accurate patient records in electronic health record (EHR) systems, enhancing data integrity.
- Communicated effectively with healthcare providers to facilitate care coordination and improve patient outcomes.
- Collaborated with multidisciplinary teams to streamline processes and improve operational efficiency.
Specialty Pharmacy Technician
Walgreen's Pharmacy
Louisville, KY
08.2023 - 02.2024
- Accurately processed and filled specialty medication prescriptions for patients with complex health needs.
- Collaborated with healthcare providers to verify prescription details and resolve discrepancies efficiently.
- Educated patients on proper medication usage, side effects, and adherence strategies to improve outcomes.
- Maintained compliance with regulatory standards while managing inventory of specialty pharmaceuticals effectively.
- Coordinated with insurance companies to facilitate prior authorizations and resolve billing issues promptly.
- Promoted health awareness initiatives to educate patients about disease prevention strategies such as immunizations or lifestyle modifications.
Inpatient Pharmacy Technician
Norton Brownsboro Hospital
Louisville, KY
08.2022 - 08.2023
- Processed medication orders accurately and efficiently in fast-paced inpatient environment.
- Managed inventory levels, ensuring availability of medications and supplies.
- Assisted pharmacists in compounding sterile products following safety protocols.
- Maintained clean and organized workstations to comply with safety standards.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
Pharmacy Technician
Cox’s Variety & Pharmacy
Louisville, KY
03.2015 - 08.2023
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring availability of essential pharmaceutical supplies.
- Processed prescription orders using pharmacy management software efficiently.
- Educated patients on medication usage, side effects, and storage requirements.
Education
High School Diploma -
Pleasure Ridge Park High School
Louisville, KY06.2015
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Prescription filling
Timeline
Patient Services Coordinator
Adoration Home Health
05.2024 - Current
Specialty Pharmacy Technician
Walgreen's Pharmacy
08.2023 - 02.2024
Inpatient Pharmacy Technician
Norton Brownsboro Hospital
08.2022 - 08.2023
Pharmacy Technician
Cox’s Variety & Pharmacy
03.2015 - 08.2023
High School Diploma -
Pleasure Ridge Park High School