Tejaswee Shrestha
George Town, Cayman Islands
Summary
successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Food and Beverage Server
Courtyard Cafe and Pool Bar
2022.11 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Food and Beverage Server
Hotel Beli
2020.04 - 2022.10
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Checked on guests throughout meal to attend to needs and provide great service.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Career And Technical Education
Takshashila Academy
Nepal06.2022
Secondary Education
Green Hills Academy
Nepal03.2020
Skills
- Guest Relations
- Upselling
- Food Sales and Promotion
- Teamwork and Professionalism
- Good Listener, empathetic.
- High Level of attention to detail
Languages
Nepali, Hindi
Native language
English
Intermediate
B1
IELTS Band 6
Passed IELTS English language test for study, migration or work
Timeline
Food and Beverage Server
Courtyard Cafe and Pool Bar
2022.11 - Current
Food and Beverage Server
Hotel Beli
2020.04 - 2022.10
Career And Technical Education
Takshashila Academy
Secondary Education
Green Hills Academy
Similar Profiles
Jack PotokarJack Potokar
Dishwasher at Courtyard CafeDishwasher at Courtyard Cafe
Ashton HostetlerAshton Hostetler
Waiter and Cook at The Courtyard CafeWaiter and Cook at The Courtyard Cafe
Aditya PadhyeAditya Padhye
Prep Cook at RH COURTYARD CAFEPrep Cook at RH COURTYARD CAFE