Summary
Work History
Education
Skills
Timeline
Generic

Teresa Gray

Lexington

Summary

Proven leader in customer service excellence and cash handling, I enhanced customer satisfaction and loyalty at Super America, Ashland Oil through effective team leadership and employee training. Skilled in store operations and safety, my approach resulted in increased repeat business and optimal stock levels, showcasing my professionalism and courtesy.

Work History

Cashier

Lowes Home Improvement Center
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Harbor Freight
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Rose's
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier Assistant Manager

Super America, Ashland Oil
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.

Education

GED -

Bryan Station High School
Lexington, KY

Skills

  • Cash Handling
  • Customer service excellence
  • Cash Register Operation
  • Professionalism and Courtesy
  • Refunds and exchanges
  • Identification checks
  • Loyalty Program Promotion
  • Sales Promotion
  • Employee Training
  • Workplace Safety
  • Budgeting and finance
  • Store operations
  • Store Opening and Closing
  • Bank Deposit Preparation
  • Employee Scheduling
  • Team Leadership

Timeline

Cashier

Lowes Home Improvement Center

Cashier

Harbor Freight

Cashier

Rose's

Cashier Assistant Manager

Super America, Ashland Oil

GED -

Bryan Station High School

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Teresa Gray