Terran Bates
Taylorsville
Summary
Energetic and friendly individual with excellent communication skills and a positive attitude. Dedicated to maintaining professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Retail Worker
Gap Factory Outlet
Simpsonville, KY
09.2024 - Current
- Acknowledged twice by upper management and Barclays Credit Card Company for consistently and proficiently selling Gap credit cards.
- Operated point-of-sale system efficiently, processing transactions with accuracy and speed.
- Trained new employees on store policies, procedures, and customer service standards.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained cleanliness and organization of sales floor to ensure appealing merchandise displays.
Restaurant Assistant
Panera Bread Co
Louisville, KY
04.2023 - 06.2024
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Received an award for outstanding customer service competencies.
- Engaged in suggestive selling and other sales techniques.
- Addressed customer complaints and inquiries to verify satisfaction.
- Collaborated with other dining room and kitchen staff to facilitate efficient service.
Apparel Associate
Dick's Sporting Goods, Inc
Louisville, KY
12.2022 - 04.2023
- Managed and oversaw complete operations of four departments. Resulted in exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Used POS system to process sales, returns and exchanges.
- Managed efficient cash register operations.
Education
High School Diploma -
Spencer County High School
Taylorsville, KY06.2022
Skills
- Time Management
- Verbal and written communication
- Customer/Client relations
- Organization skills
- Professional Demeanor
- Computer Skills
- Relationship building
- Problem-solving
- Adaptability
Timeline
Retail Worker
Gap Factory Outlet
09.2024 - Current
Restaurant Assistant
Panera Bread Co
04.2023 - 06.2024
Apparel Associate
Dick's Sporting Goods, Inc
12.2022 - 04.2023
High School Diploma -
Spencer County High School