Terrence Miller
Louisville
Summary
Dedicated Coach Operator with a strong work ethic, focused on safe driving practices and regulatory compliance. Proven ability to conduct thorough vehicle inspections and provide exceptional passenger service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Coach Operator
TARC
1000 W. Broadway, Louisville. Ky 40203
01.2019 - Current
- Operated buses along designated routes, ensuring timely and safe transportation for passengers.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed passenger interactions, providing assistance and information on services and schedules.
- Collaborated with dispatch to optimize route efficiency and address operational challenges.
- Monitored vehicle conditions and performed routine inspections to maintain safety standards.
Safety Supervisor
First Transit
Louisville, KY
08.2004 - 11.2018
- Ensured compliance with safety regulations and protocols across multiple transit operations.
- Conducted regular safety audits and inspections to identify hazards and implement corrective actions.
- Trained staff on safety procedures, promoting a culture of awareness and prevention.
- Monitored workplace conditions, ensuring adherence to health and safety standards at all times.
- Participated in safety meetings by answering questions from staff members.
- Inspected work practices and procedures for compliance with company and federal regulations.
- Maintained positive relationships with all customers.
- Collaborated with mechanics and dispatchers to ensure smooth work flow and efficient organization operations.
- Provided outstanding customer service.
Paratransit Driver
Mv Transportation Inc.
Louisville, KY
10.1996 - 08.2004
- Maintained full understanding of local roads and traffic patterns.
- Worked a different route every day based on changing passenger locations and destinations.
- Transported elderly, disabled or otherwise limited passengers to destinations in a safe and courteous manner.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Education
High School Diploma -
Ballard High School
Louisville, KYSkills
- Strong work ethic
- Adaptable Decision-making
- Safe driving practices
- Decision-making under pressure
- Employee Training
- Safety program assessments
- Reliability and punctuality
- Reporting and documentation
- Company policy compliance
- Meeting participation
- Safety program development
- Computer proficient
- Implementing safety policies
- Strong team player
- Good multitasker
- Good communication skills
Accomplishments
- Trained and mentored driver team members.
- Received numerous letters of recommendations and overall appreciation from customers.
- Dr. Tina Morris & MDC 2009 Safe Driver of the year award
- Be Safe Leadership training certificate.
- Reasonable Suspicion training certificate
Certification
- Certified Classroom Instructor.
- Certified Behind the Wheel Instructor.
Timeline
Coach Operator
TARC
01.2019 - Current
Safety Supervisor
First Transit
08.2004 - 11.2018
Paratransit Driver
Mv Transportation Inc.
10.1996 - 08.2004
High School Diploma -
Ballard High School