Terry Monteith
Perryville
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
11
11
years of professional experience
Work History
Opd associate
Walmart
Perryville
07.2022 - Current
- Assisted customers with online order pickups and delivery inquiries.
- Processed and prepared online orders for efficient delivery and customer satisfaction.
- Coordinated with team members to streamline order fulfillment processes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
CAP 1 Supervisor
Walmart
Danville
07.2017 - 09.2019
- Trained new associates on company policies and procedures.
- Coordinated merchandise restocking and inventory management.
- Resolved customer inquiries and provided excellent service.
- Coordinated special projects as assigned by senior management.
- Delegated tasks among team members according to their strengths and abilities.
- Coordinated restocks to keep retail displays organized and full for customers.
Grocery Support Manager
Walmart
Danville
06.2015 - 07.2017
- Managed grocery team to ensure efficient stock replenishment and inventory control.
- Coordinated daily operations to maintain store cleanliness and safety standards.
- Trained staff on product knowledge and customer service best practices.
- Ensured compliance with local health regulations regarding food safety standards.
- Trained new hires on proper stocking procedures, safety protocols, and customer service standards.
- Responded quickly to address any issues related to out-of-stock items or damaged goods.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
Education
Boyle County High School
Danville, KentuckySkills
- Inventory management
- Customer service
- Stock replenishment
- Employee training
- Problem solving
- Effective communication
- Attention to detail
- Customer satisfaction
Timeline
Opd associate
Walmart
07.2022 - Current
CAP 1 Supervisor
Walmart
07.2017 - 09.2019
Grocery Support Manager
Walmart
06.2015 - 07.2017
Boyle County High School