Thomas Abner
WINCHESTER
Summary
Dedicated professional with experience at Astro Vape LLC, excelling in customer relations and problem resolution. Proven ability to enhance customer satisfaction and loyalty through effective communication. Skilled in waste disposal and route navigation, ensuring efficient operations while maintaining safety standards. Committed to delivering exceptional service and fostering positive relationships.
Overview
2026
2026
years of professional experience
Work History
Landscape Worker
Jay Jones
- Operated various landscaping tools, ensuring proper maintenance and safety protocols.
- Assisted in planting, pruning, and maintaining plants and trees for optimal growth.
- Collaborated with team members to execute projects efficiently and meet deadlines.
Customer Service Representative
Astro Vape LLC
10.2016 - Current
- Resolved customer inquiries regarding products and services efficiently.
- Managed customer accounts, ensuring accurate information and updates.
- Facilitated product returns and exchanges, enhancing customer satisfaction.
- Cleaned the Facility in the down time.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Waste Management Specialist
Winchester Municipal Utilities
05.2014 - 05.2016
- Collected and disposed of waste materials from residential and commercial areas efficiently.
- Maintained accurate records of routes, service times, and any incidents during operations.
- Trained new drivers on operational procedures and safety standards to enhance team effectiveness.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
Education
High School Diploma -
George Rogers Clark
Winchester, KY06-2009
Skills
- Seasonal maintenance
- Customer service
- Customer relations
- Problem resolution
- Relationship building
- General Cleaning
- Loading and unloading
- Recycling pickup
- Waste disposal
- Route navigation
Timeline
Customer Service Representative
Astro Vape LLC
10.2016 - Current
Waste Management Specialist
Winchester Municipal Utilities
05.2014 - 05.2016
Landscape Worker
Jay Jones
High School Diploma -
George Rogers Clark