Thomas Black
Louisville,KY
Summary
Experienced in leadership, strategic planning, and problem-solving. Strong ability to thrive in collaborative environments. Skilled at motivating teams and efficiently allocating resources. Committed to reaching organizational objectives through effective teamwork and innovative solutions. Possesses specialized expertise in staff training and client relationship management. Excels in communication, leadership, and motivational techniques to foster an engaging environment for both clients and staff. Demonstrates excellent customer relations aptitude and relationship-building skills. Utilizes independent decision-making skills and sound judgment to impact company success positively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Training Director
Crunch Fitness Gym
09.2024 - Current
- Manage recruitment and hiring of new professionals to diversify offerings and fulfill training needs for customers.
- Communicate with clients to determine goals and performed client assessments.
- Participate in professional development activities such as conferences or continuing education courses.
- Offer clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Devise creative plans for improving employee motivation, satisfaction and performance.
- Increase personal training revenue by adding services.
- Develop and managed personal training program operations in facility in yearly business.
- Conduct needs assessments and surveys to determine interest in wellness and fitness programs, events and services.
- Provide feedback on staff performance evaluations in order to improve overall quality of service provided.
Staffing Development Coordinator
Trilogy Health Services
09.2023 - 11.2024
- Collaborate with hiring managers to determine staffing needs.
- Addressed candidate questions on employment opportunities efficiently.
- Conduct orientation sessions for new hires.
- Planned work shift schedules based on staff availability.
- Managed labor costs within budget limits.
- Keep employment documentation up-to-date using resource management tools.
- Consulted with management to formulate personnel policies.
- Delivered administrative assistance to department personnel.
- Control cost distribution related to supplies, equipment expenditures, and training budgets.
- Aligned performance targets based on core mission and values.
- Developed training programs for new hires in the development department, ensuring a smooth transition into their roles at the organization.
Assistant Facility Administrator
Spero Health
06.2022 - 12.2023
- Controlled facility expenses while honoring budget constraints.
- Inspected facilities and recommended building or equipment modifications to comply with access, safety, and sanitation regulations.
- Evaluated facility operations and performance for effective planning.
- Managed recruitment process for new team members.
- Organized and maintained facility records, such as personnel files, maintenance logs, and inventory lists.
- Provided accurate and timely payroll data to support efficient financial processes.
- Processed invoices from vendors under established procedures.
- Streamlined healthcare processes by coordinating with various departments.
- Collaborated with other departments, such as marketing and finance, to achieve organizational objectives.
- Collaborated on marketing campaigns.
Staffing Coordinator/Mental Health Technician
The Brook Hospitals
08.2020 - 11.2022
- Ensured accurate logging of patient interactions following HIPAA guidelines.
- Facilitated quick relay of patient matters to healthcare professionals.
- Ensured compliance with safety protocols during task supervision.
- Assisted with patient admissions and discharges.
- Identified methods for reducing turnover rates through improved recruitment practices.
- Coordinated and planned work shift schedules according to availability.
- Maintained accurate records of all incoming and outgoing supplies.
- Coordinated with vendors regarding purchase orders, pricing, availability, and delivery schedules.
- Conducted regular physical inventories to ensure the accuracy of records.
- Inspected materials upon receipt to verify quality and quantity against purchase order specifications.
- Oversaw procurement of essential materials.
- Assisted payroll teams by reporting employee hours and calculating correct incentive rates.
Assistant Store Manager
AutoZone
01.2020 - 05.2021
- Managed the store's day-to-day operations, including customer service, inventory management, and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels, and employee performance metrics.
- Resolved customer complaints promptly and addressed any issues that may arise during store hours.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
File Clerk
David's Law Office
05.2019 - 02.2022
- Maintained compliance with data accuracy and confidentiality standards while reviewing claimant's files
- Implemented a practical file system, promoting smooth data gathering and presentation creation.
- Ensured accurate and current documentation of file activities through regular updates.
- Wrote professional business correspondence to maintain a strong line of communication.
- Sorted or classified information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Eliminated outdated and unnecessary materials, destroyed them, and transferred them to inactive storage according to file maintenance guidelines and legal requirements.
- Assigned, recorded, and stamped identification numbers and codes to index materials for filing.
Education
Master of Science - Healthcare Administration
University of Louisville
Louisville, KY12-2025
Bachelor of Arts - Sociology
University of Louisville
Louisville, KY05.2020
Skills
- Strategic initiative formulation
- Resource allocation optimization
- Comprehensive expense evaluation
- Quality optimization strategies
- Inventory tracking expertise
- Analytical data insights
- Document organization
- Team-based problem resolution
- Team coordination
- Quality assurance analysis
- Proficient in Microsoft Office
Accomplishments
- Served in US Navy from 2011-2015
- Received the Navy and Marine Core Achievement Medal
- Honorably discharged
Affiliations
- Help youth from ages 6 - 12 years old with homework and academic success
- Would also attend arts and crafts time programs as well
Certification
- Lean Sigma 6
Timeline
Training Director
Crunch Fitness Gym
09.2024 - Current
Staffing Development Coordinator
Trilogy Health Services
09.2023 - 11.2024
Assistant Facility Administrator
Spero Health
06.2022 - 12.2023
Staffing Coordinator/Mental Health Technician
The Brook Hospitals
08.2020 - 11.2022
Assistant Store Manager
AutoZone
01.2020 - 05.2021
File Clerk
David's Law Office
05.2019 - 02.2022
Master of Science - Healthcare Administration
University of Louisville
Bachelor of Arts - Sociology
University of Louisville
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