Thomas Owens
Berea
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Delivery Driver
Foley's Florist and Gifts
Berea
10.2024 - Current
- Delivered floral arrangements to customers in a timely manner.
- Loaded and unloaded delivery vehicles with care and precision.
- Ensured proper handling of delicate flowers during transportation.
- Communicated effectively with customers regarding delivery details.
- Assisted in preparing orders for timely dispatch.
- Collaborated with team members to coordinate efficient deliveries.
- Navigated routes with relevant map programs and GPS systems.
Cashier
Buc-ee's
Richmond
03.2025 - 10.2025
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Managed cash handling procedures and maintained accurate cash drawer balance.
- Assisted in various other departments such as Gifts, Grocery, and Maintenance as required.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored inventory levels and restocked shelves as needed for customer satisfaction.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Elderly Caretaker
Private Home
Berea
02.2020 - 02.2025
- Assisted elderly clients with daily living activities and personal care tasks.
- Managed medication schedules to ensure timely administration for clients' health needs.
- Provided companionship and emotional support to enhance clients' quality of life.
- Coordinated transportation for appointments, social events, and activities outside the home.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Prepared meals and snacks according to dietary requirements.
- Helped with mobility issues by providing physical support.
- Administered medications according to doctor's orders.
- Responded quickly in emergency situations.
- Encouraged independence while providing necessary assistance.
Teaching Assistant
Berea College
Berea
09.2015 - 05.2019
- Assisted professors in preparing and organizing course materials for classes.
- Facilitated communication between students and faculty regarding academic concerns.
- Supported students during lab sessions by providing guidance and answering questions.
- Graded assignments and provided constructive feedback to students on their work.
- Managed classroom technology and resources to ensure smooth operations during lectures.
- Instructed students individually or in groups to reinforce learning concepts.
- Graded assignments and tests and documented results into filing systems.
Student Librarian Assistant
Berea College Hutchins Library
Berea
05.2016 - 07.2016
- Developed informational materials for library programs and services.
- Provided technology assistance for patrons using computers and software applications.
- Updated website content with relevant information about upcoming events or resources available at the library.
- Managed social media accounts associated with the library such as Facebook or Twitter.
- Operated networked and standalone PCs, photocopier, fax machine, and scanner.
- Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
Food Service Worker
Berea College
Berea
09.2014 - 05.2015
- Prepared and served meals in accordance with health and safety standards.
- Maintained cleanliness and organization in food service areas and equipment.
- Assisted in inventory management of food supplies and kitchen materials.
- Operated kitchen equipment safely, following proper usage protocols.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
Education
Bachelor of Arts - Religious Studies
Berea College
Berea , KY 09.2014 - 05.2019
Skills
- Customer relationship management
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
- Attention to detail
- Verbal and written communication
- Client relationship management
Languages
Spanish
Limited
References
References available upon request.
Timeline
Cashier
Buc-ee's
03.2025 - 10.2025
Delivery Driver
Foley's Florist and Gifts
10.2024 - Current
Elderly Caretaker
Private Home
02.2020 - 02.2025
Student Librarian Assistant
Berea College Hutchins Library
05.2016 - 07.2016
Teaching Assistant
Berea College
09.2015 - 05.2019
Food Service Worker
Berea College
09.2014 - 05.2015
Bachelor of Arts - Religious Studies
Berea College
09.2014 - 05.2019