Thomas Scott Skees
Rineyville
Summary
Experienced with financial services and loan processes in automotive finance. Utilizes customer relationship management to enhance client satisfaction and business growth. Track record of effective team leadership and strategic financial planning.
Professional in automotive finance sector, providing reliable leadership and strategic financial oversight. Skilled in loan structuring, credit analysis, and regulatory compliance. Known for fostering collaborative team environments and adapting to changing business needs, consistently driving results. Excellent communication and negotiation skills, combined with strong ethical focus.
Overview
30
30
years of professional experience
Work History
Sales Manager
Swope Family of Dealerships
Elizabethtown, KY
02.2016 - 04.2026
- Resolved customer issues effectively, leading to improved satisfaction rates. Streamlined inventory ordering processes, contributing to optimal stock levels. Appraised vehicle trade-ins, enhancing overall dealership value assessment. Accelerated inventory readiness through efficient onboarding, involving service and detail departments for optimal presentation. Boosted customer retention through strategic relationship development.
- Achieved enhanced team performance through effective recruitment and training of staff. Streamlined sales processes by providing comprehensive support for customer inquiries and paperwork. Fostered a culture of motivation and recognition through daily training meetings focused on team accomplishments. Delivered insights on sales team performance through monthly reviews. Enabled the team to surpass objectives by setting actionable goals and providing ongoing support.
- Facilitated customer interactions and addressed inquiries while finance manager was unavailable.
Finance Manager
Swope Family of Dealerships
12.1995 - 02.2016
- Train the sales team on the transition process with customers to the finance manager; Pull and read credit reports, submit applications to banks to process on their end. Calculate payment for income to debt ratio based on income; calculate loan to vehicle value; Interview customers to offer warranties and other products to improve the customer experience with their new vehicle. Contact banks to ensure the deal meets criteria. Verify all paperwork is signed and completed to the consumer’s satisfaction. Ensure all stipulations required from the lenders are met. Track contracts and funding through banking software.
- Make sure all paperwork is complete and the dealership is in compliance with federal laws: Office of Foreign Assets Control (OFAC), credit score disclosure, private notice. verify identification, and complete IRS 8300 form as required. Ensure collecting all funding from customers and banking establishments
- Managed dealership finance operations, ensuring compliance with regulatory requirements and internal policies.
- Developed financial strategies to optimize profitability and enhance customer satisfaction in automotive transactions.
- Analyzed loan applications, assessing creditworthiness to minimize risk exposure for the organization.
- Collaborated with sales teams to create competitive financing options, driving increased vehicle sales and customer retention.
- Trained and mentored junior finance staff on best practices for loan processing and customer service excellence.
- Established relationships with lenders to negotiate favorable terms and increase financing opportunities for customers.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Education
High School Diploma -
Central Hardin High School
Elizabethtown, KY05-1991
Skills
- Dealertrack, Dealerconnect, Routeone, Dealerslink, Tekion, VinSolutions, vAuto, DriveCentric
- Contract negotiations
- Promotional strategies
- Sales meetings
- Recruitment and training
- Sales operations
- Product knowledge
- Inventory control
- Sales training
- Hiring
- Staff development
Affiliations
Notary Republic - 01/24/27 (Expiration date)
Timeline
Sales Manager
Swope Family of Dealerships
02.2016 - 04.2026
Finance Manager
Swope Family of Dealerships
12.1995 - 02.2016
High School Diploma -
Central Hardin High School